Payroll Support Assistant

Department Summary

Finance and Administrative Shared Services (FASS) is a strategic shared services hub within the Administrative Services portfolio. FASS specializes in providing comprehensive administrative support to departments within the Vice President of Finance and Administration's portfolio as well as the President's portfolio. The department is committed to offering a seamless, full-service experience in business operations and human resources functions.

FASS is dedicated to fostering strong campus partnerships and delivering exceptional functionality, expertise, efficiency, and service to its clients. The units supported by FASS represent diverse, large-scale business enterprises, encompassing over 1,400 employees and managing a combined operating budget of approximately $200 million.

The FASS Human Resources and Payroll group is dedicated to providing superior customer service and creating partnerships with our colleagues and customers to ensure that HR and payroll needs are fulfilled to the highest standards. The Payroll team is responsible for responding efficiently and accurately to a wide range of payroll inquiries and needs. The Human Resources team provides full cycle recruitment services, as well as guidance and support for employee onboarding, performance management, and a broad array of employee relations and personnel topics.

Position Summary

The Payroll Support Assistant provides support across multiple administrative functions, with a primary emphasis on general payroll and timesheet tasks. This position evaluates payroll-related documentation to maintain accuracy in support of the FASS Payroll operation. The Payroll Support Assistant carries out responsibilities and decision making with a commitment to confidentiality and professionalism, ensuring smooth, efficient and compliant payroll operations.

The Payroll Support Assistant communicates regularly with both internal and external institution staff over the phone, and through written correspondence. The purpose of these communications is to provide or request information, respond to questions and complaints, and determine the nature of services to be provided. Additionally, the Payroll Support Assistant explains and applies relevant state and federal laws, rules and regulations, as well as institutional policies and procedures.

This position works as a member of a team while frequently performing tasks independently. The Payroll Support Assistant may make decisions about the best method and materials necessary to perform a particular task and may also determine priorities within their own scope of work to assess customer needs and respond to those needs.

The Payroll Support Assistant acts independently while following FASS-Payroll procedures and receives general supervision by the Assistant Payroll Manager (FASS). A performance appraisal is conducted annually.

Minimum Requirements

• Two years of general clerical experience. One year of which included typing, word processing, or other experience generating documents; OR
• An Associate's degree in Office Occupations or Office Technology; OR
• Graduation from a private school of business with a Certificate in Office Occupations or Office Technology and one year of general clerical experience.

College courses in Office Occupations or Office Technology will substitute for the required experience on a year-for-year basis.