Director of HR Operations

Job Description

Job Description

Company Overview :

Nationwide Marketing Group supports thousands of independent dealers across appliances, furniture, bedding, electronics, and custom installation—helping them grow strong businesses without giving up what makes them unique.

With over 5,000 members and 14,000 storefronts, we’re the largest group of our kind, built to give independents the scale, tools, and support they need to compete and win.

For nearly 50 years, we’ve stayed focused on one thing : helping independents thrive on their own terms—through smarter marketing, better buying power, and real business know-how.

Learn more at nationwidegroup.org.

What We'll Do for You :

• Open PTO policy
• 9 paid holidays, plus 2 floating holidays you can use whenever
• Medical, dental, and vision insurance
• Paid parental leave up to 10 weeks
• Flexible Spending and Health Savings Accounts
• Company-paid life insurance, short-term disability, and long-term disability
• 401(k) with company match, available after 90 days of employment

Position Summary :

The Director of HR Operations is a critical leadership role responsible for ensuring HR compliance, managing benefits strategy and administration, and delivering operational HR initiatives that align with the organization’s strategic goals. This role will lead complex cross-functional projects — including the transition from a PEO to a TPA benefits model — and drive change management efforts to ensure smooth adoption and long-term success. While the primary focus is on operations and compliance, the role also provides collaborative support to employee relations and HR development efforts alongside the broader HR team.

Key Responsibilities :

Ensure companywide compliance with federal, state, and local employment laws and HR regulatory standards.

Lead the strategic transition of benefits administration from a PEO to an in-house Third-Party Administrator (TPA) model.

Manage and optimize HR operational workflows, documentation, and systems to drive efficiency and accuracy.

Provide consultative support to HR Business Partners on employee relations matters as needed.

Qualifications :

Physical Demands and Work Environment :

The physical demands and work environment characteristics described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical demands : While performing duties of the job, incumbent is occasionally required to stand, walk, sit, climb or balance, kneel, crawl or crouch, use hands to finger, handle, or feed objects, tools, or controls; reach with hands and arms; talk and hear. Employees must occasionally lift, push, pull or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.