Sales Enablement Manager

Job Description

Job Description

About Us :

ChowNow is one of the leading players in off-premise restaurant technology. As takeout becomes a vital revenue stream for independent restaurants, our platform helps owners focus on what they do best—serving great food—by offering solutions across the entire digital dining experience. From building branded websites and mobile apps, to powering online orders, managing menus, consolidating delivery, and running targeted marketing, we give restaurants the tools to grow on their own terms.

We support over 20,000 restaurants across North America , helping process $1B+ in gross food sales while saving our partners over $700M in third-party commission fees . Through our white-label ordering solutions, a growing demand network (including Google, Yelp, Apple, and Snap), and a diner-friendly marketplace, we empower independent restaurants to own their customer relationships and avoid inflated pricing and fees charged by 3rd party delivery apps like Uber and Doordash.

Founded in 2012, we’ve navigated rapid growth and transformation—from startup roots through the pandemic boom—and are now beginning an exciting new era under our CEO, Kanika Soni . As we evolve with new leadership and cutting-edge tools, we’re deepening our commitment to helping local restaurants thrive in the digital economy.

About the Position :

We’re looking for a Sales Enablement Manager to build and scale the programs that power our sales organization. You’ll be the architect of ChowNow’s enablement foundation—creating onboarding, training, and sales excellence programs from the ground up—and then evolve into a field-embedded leader who coaches, measures, and continuously optimizes performance.

This is a highly visible, hands-on role that blends strategic design with on-the-floor execution. You’ll partner closely with Sales, Marketing, Product, and RevOps to ensure every rep is equipped, confident, and consistently delivering world-class sales experiences.

This is a hybrid position based in Los Angeles or Miami with a 3 days a week in office requirement where collaboration, feedback, and shared energy fuel success.

Reports to the Director of Professional Development & Success; No Direct Reports.

WHAT WE LOVE ABOUT YOU :

You put restaurants first. You deeply understand the importance of local restaurants and put them at the center of everything you do. You aim to help them not only survive but thrive.

You celebrate diversity. You recognize that diversity and inclusivity matter. You’re committed to progress, which means everyone gets the support and resources they need, no matter who they are.  You have an ability to listen to other team members' ideas and can thrive in an environment that embraces individuality. Everyone’s voice counts.

You raise your hand. You consistently go above and beyond what is asked of you. You help your peers accomplish their tasks while also excelling at accomplishing your own. When you have a smart idea, you raise your hand and share it.

You keep reaching. You set clear ambitious goals. You don’t allow yourself to become complacent with where you’re at and what you’ve done, so you seek out new opportunities and challenges.

Specifically You Will :

• Design, own, and scale ChowNow’s end-to-end sales enablement engine—building the programs, tools, and frameworks that drive consistent performance across every segment.
• Architect a best-in-class onboarding experience that accelerates time to productivity and sets clear ramp milestones.
• Build and evolve a Sales Excellence Framework —the standards, playbooks, talk tracks, and coaching models that define how ChowNow sells.
• Launch a continuous learning cadence through live training, workshops, and skill sprints focused on discovery, storytelling, negotiation, and deal control.
• Coach and support frontline managers and reps, reinforcing best practices through call reviews, shadowing, and data-driven feedback loops.
• Partner cross-functionally with Marketing, Product, and RevOps to translate GTM priorities, messaging, and launches into actionable field execution.
• Track and report enablement impact—improvements in win rate, ramp time, deal velocity, and rep productivity.
• Act as the voice of the field , surfacing insights on what’s working, where reps are stuck, and how we can continuously raise the bar.

You Should Apply If You :

About Our Benefits :

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. This is not intended to be an exhaustive list of all responsibilities, duties and skills required.

As one of ChowNow’s core values, “Celebrates Diversity”, we are committed to an inclusive and diverse work environment. ChowNow is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.  We are committed to developing a barrier-free recruitment process and work environment, if you require any accommodation, please let us know at your earliest convenience and we’ll work with you to meet your accessibility needs.

Information Regarding Recruiting Scams : ChowNow does not engage in outreach to prospective candidates by text message about employment opportunities, interviews, or employment offers, and we do not make job offers after only one interview. ChowNow does not ask candidates to submit sensitive personal information (Passport details, banking information, etc.) as part of the interview process. ChowNow employment offers are made by a ChowNow Talent Acquisition team member with a @chownow.com email address only. ChowNow does not ask candidates to provide funds to the company for onboarding, equipment, or supplies. If you receive an employment inquiry or employment offer from a non @chownow.com email address, consider it spam.

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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.