Business Systems Analyst

Job Description

Collaborate with stakeholders to understand business needs and translate them into technical requirements

Lead, mentor and coach team members and business partners on industry, business and system development subject matter

Contribute towards improvements in process, quality, delivery

Conduct, coach or assist in scope definition and discovery on functional, conversion, technical and integration changes

Document business requirements and / or user stories and acceptance criteria for review and approvals by stakeholders

Maintain detailed documentation for system processes and user manuals

Create or improve innovative system design that meets business needs; identify business, financial, technical, reporting and operational risks and impacts

Complete or assist with work estimation, prioritization and release management

Conduct or contribute to system configuration and development activities

Create test conditions, test plans, test data, pre-determined results and test cases

Conduct and document system and regression testing, defect analysis and correction

Ensure system functionality meetings business requirements

Conduct or assist business partners with training development, support customer acceptance testing and implementation efforts

Assist with business process improvement and re-engineering activities, user procedures and training materials

Ensure compliance with industry regulations and data security standards

Assist with or conduct project management activities

Qualifications :

Bachelor’s degree in Business Administration, Information Technology, related field or

5+ years of demonstrated experience as a Business Systems Analyst or Business Analyst

Experience in one or more of these industries : annuities, health and / or life insurance, retirement or financial services

Experience supporting web portals, quoting tools and low code / no code platforms preferred

Detail-oriented with strong problem-solving, analytic, communication, writing and presentation skills

Excellent communications skills - ability to communicate clearly and concisely on a professional level with the ability to adapt to audiences of varying technical skill levels

Proficiency in business and data analysis and reporting tools / methodologies (ie Excel, Tableau, Power BI)

Familiarity with project management principles and agile methodologies

Flexible and patient, can demonstrate command of new ideas, is effect on concurrent projects, works independently as well as effectively as a member of a team that includes multiple level of organization with varying experiences levels

Office Location : Full Time; Clearwater, FL, hybrid with occasional travel