Business Program Manager

Business Program Manager

Microsoft Advertising (MSA) empowers the largest advertisers around the world to reach their maximum potential through digital advertising solutions on the Microsoft Advertising platform. Microsoft's global core products, including the Bing Search engine and the Microsoft Advertising Platform. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day. We are seeking a Business Program Manager focused on Delivery Partner Sales Enablement that will be responsible for orchestrating global readiness strategies, driving scalable content innovation, and ensuring seamless alignment across internal and external stakeholders. This role is pivotal in enabling Delivery Partners to execute high-impact sales motions through strategic content and governance. You'll uncover the unmet / unarticulated needs of our internal and external stakeholders and design solutions to challenging problems. Our vision is to be a 'must buy, friction-free advertising service, delivering Return on Investment and Return on Time Spent to millions of SMBs around the world. We are challenging Microsoft Advertising to think about and serve this client segment differently and you can be at the forefront of this journey to be a change maker and build true scale. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Starting January 26, 2026, Microsoft AI (MAI) employees who live within a 50-mile commute of a designated Microsoft office within the US, or a 25-mile commute of a non-US, country specific location are expected to work from the office at least four days per week. This expectation is subject to local law and may vary by jurisdiction.

Responsibilities

Global SMB Delivery Partner Sales Readiness Strategy : Lead the development and execution of the global Delivery Partner Sales Readiness strategy, aligning sales priorities across regions and coordinating cross-functional inputs for content optimization.

Stakeholder Coordination & Prioritization : Manage extensive stakeholder engagement across partner, regional, and functional teams to surface content needs, prioritize initiatives, and ensure alignment with business goals.

Custom Content Development : Influence partner teams and create tailored sales enablement materials for top international markets, balancing global consistency with local relevance.

Learning & Experience Collaboration : Partner with Learning & Experience teams to define content requirements that support successful sell-through across Delivery Partners.

Supplier Enablement Integration : Collaborate with Delivery Partner suppliers to ensure timely ingestion and activation of content within sales plays, and monitor usage for continuous improvement.

Channel Governance & Performance : Govern all Delivery Partner enablement channels and execute strategies to increase content consumption, engagement, and performance metrics.

AI-Driven Content Efficiency : Identify and implement scalable AI solutions to streamline content creation, personalization, and distribution, reducing manual effort and enhancing productivity.

Measurement & Reporting : Define KPIs for content performance and partner enablement impact, and build reporting frameworks to inform strategy and execution.

Embody and promote Microsoft's culture and values.

Qualifications

Required Qualifications :

Bachelor's Degree in Business, Operations, Finance, or related field AND 6+ years experience in program management, process management, or process improvement OR equivalent experience.

Solid experience writing and developing sales enablement and / or communications materials.

Preferred Qualifications :

Experience in Delivery Partner Management (preferably with Business Process Outsourcing (BPO).

Business Program Management IC5 - The typical base pay range for this role across the U.S. is USD $116,900 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $148,400 - $222,600 per year. Certain roles may be eligible for benefits and other compensation.