Medical Assistant, Urgent Care, San Mateo

Medical Assistant

Provides clinical and clerical support to providers and members of the patient care team by performing a variety of back office and patient-related tasks supporting the delivery of high-quality patient care. Helps ensure smooth patient and workflow within the department and assists the patient care team in implementing the medical plan of care. Integrates education, technical competence, and patient interaction skills to gain confidence and cooperation from the patient, their family / support group, and other healthcare providers. Performs all duties under the direction of a clinician.

Education : HS Diploma : High School Diploma or General Education Diploma (GED) OR Completion of a course of study consistent with the requirements for Medical Assistants as specified by the Medical Board of California. OR Completion of Sutter Health on-the-job training equivalent to one year

Certification & Licensure : BLS-Basic Life Support Healthcare Provider. MA Certification by a California Medical Board recognized agency is required to be eligible for incentive (to be implemented in 2025)

Typical Experience : 1 year of recent relevant experience.

Skills and Knowledge : General knowledge of various medical procedures, views, and equipment. Basic understanding of human anatomy, physiology, pathology, and medical terminology. Competent and validated in basic Medical Assisting skills such as taking vital signs, preparing patients for exam, and administering injections. Ability to interpret a variety of data and instructions, furnished in written, oral, diagram, or schedule form. Possess written and verbal communications skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people. Well-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized operating procedures and scientific methods to achieve objectives and meet deadlines. General knowledge of computer applications, such as Microsoft Office Suite (Word, Excel and Outlook) and electronic health record (EHR). Ability to -prioritize assignments and work within standardized policies, procedures, and scientific methods to achieve objectives and meet deadlines. -work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions. -identify, evaluate and resolve standard problems by selecting appropriate solutions from established options. -build collaborative relationships with peers and other healthcare providers to achieve departmental and corporate objectives.