Korean Bilingual Project Manager (Consumer Electronics & Home Appliances)
Top 3 skill sets : Strong communication, analytical thinker, detail oriented
Korean / English Speaking preferred
Position : The primary objective of the Project Manager position is to support Product Safety (PS) Department's mobile and home appliance business by conducting risk management activities. This may include but is not limited to : project creation, monitoring, reporting, acting as a liaison with various teams, communicating with vendors both internally and externally, proactive risk assessments and detections.
The goal of the Project Manager is to lead various projects and support initiatives on-time, in-scope in a time sensitive environment created to protect and its customers. To achieve the highest performance, the person in this position is expected to maintain effective and timely communication within the Product Safety Team, legal and public relations stakeholders within the department, cross-department and corporate HQ in US and Korea, when applicable.
Responsibilities :
- Generate reporting and data trend analysis on a daily / weekly / monthly basis
- Weekly review and monitoring of claims for proactive risk detection
- Ensure SOP documentation is up to date, review for areas of opportunity, implement and execute new processes after aligning with stakeholders
- Build and maintain carrier relationship, management and reporting
- Review and oversee policy adherence on day-to-day operations and for BPO
- Manage various ongoing and ad-hoc projects that may include KPIs and Metrics
- Collaborate with project / program developers and business leads to keep projects in scope
- Supporting the launch and monitoring of new products related to mobile
- Perform routine administrative duties as needed; i.e., process invoices, order management etc.
Qualifications :
1-2 years of hands-on project management within a complex global organizationExpertise in MS, Excel, PPT and WordProven capability to analyze data and develop a course of actionProven ability to prioritize and manage multiple projects, meet deadlines and drive to resolutionProcess, procedure, strategic planning and project development experienceExperience working with and influencing cross-functional teamsExperience working in a complex and wide organization and departmentPMP certification a plus, Six Sigma or Lean certification a plusTakes project ownership and possess leadership qualities with an entrepreneurial approachPrevious experience in mobile or consumer electronics preferred but not necessaryBilingual English and Korean highly preferredSkills :
Analyze, make judgments, decisions and recommendations for ongoing and new projects or tasksApply critical thinking and imaginative solutions to analyze and present solutions to challenges based on dataExhibits strong communication skills through both verbal and written correspondenceAbility to think analytically and has keen eye for attention to detailProject management skills advantageousNumbers and processes oriented (analytical skills)Initiative and takes ownership, has a "can do" attitudeFlexible, self-motivated, self-organized self-directed, and results-orientedCustomer service focus with excellent relationship management skillsAbility to effectively engage with and facilitate collaboration with diverse groups / stakeholdersDemonstrated ability to interact with peers, supervisors, managers and senior managementTeam player, but able to work independently and manage multiple tasksAble to perform complex quantitative analysis (Advanced Excel skills) to flag risk and report in timely mannerEducation : Bachelor's Degree