Dental Front Office

Job Description

Job Description

Job Summary

The Dental Receptionist manages front-office operations to ensure seamless patient experience and efficient clinic workflow. Key responsibilities include coordinating provider schedule, making patient appointments, patient outreach, and providing compassionate patient support.

Key Responsibilities

• Patient Coordination : Greet and check in patients, assist with intake forms, and communicate with clinical team to schedule follow up appointments as necessary.
• Schedule Management : Efficiently book, confirm, and adjust appointments for providers to minimize wait times and maximize office productivity.
• Financial & Insurance Management : Verify insurance coverage, process claims, collect co-payments, and explain treatment financing or payment plans to patients.
• Records & Compliance : Maintain accurate digital patient records and ensure strict adherence to HIPAA privacy standards.
• Office Operations : Handle multi-line phone systems, office emails, faxes, manage office inventory, and coordinate with dental labs and suppliers.
• Patient Experience : Address patient concerns with empathy and professionalism, helping to ease patient anxiety regarding dental procedures, answering their questions ensuring they have the best experience.

Qualifications & Skills

Strong multitasking and time management in fast-paced environments.

Apply Today!