We're looking for YOU!
Join TurboTax as a TurboTax Product Expert and be the friendly face our customers rely on during tax season. We're looking for individuals with excellent communication skills and a passion for assisting others. As a TurboTax Product Expert, you'll play a crucial role in ensuring our customers have a seamless tax filing experience. If you're a problem-solver who enjoys helping people, we invite you to be part of our team. Apply now to join TurboTax and make tax season less taxing for everyone.
COMPENSATION BREAKDOWN - EARN UP TO $24.00 PER HOUR
• Base pay of $18.50 per hour includes guaranteed hourly pay and $3.00 Network Fee component
• Paid on every hour worked
• Weekly BONUS OPPORTUNITIES up to $250 per week, based on performance and schedules
• $100 Weekly Bonus when you work 36-44.99 hours
• $100 Weekly Bonus when you work 45+ hours (Only one hours-worked bonus applies per week)
• TNPS Performance Bonus - $50 Gift Card when you achieve 4 or more TNPS Promoters ina. single day and Zero TNPS Detractors that same day
BENEFITS
• Get paid $18.50 per hour¹
• Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert²
• Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday³
• Earn an additional $5/hr from April 9–15 for all hours worked
• Fast 24 hour Certification²
EXPERIENCE & SKILLS
To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:
• This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions.
• Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically.
• The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
¹Starting Pay $18.50 gross per hour. You must work a minimum of 25 hours per week from Monday to Sunday, between 8AM and 12am EST. Fees apply ($2.00 per hour Marketplace Licensing Fee and $1.00 LiveXchange Service Fee)..
²To receive the $405.00 certification bonus, if the following criteria are met: Must complete and pass training certification, and work a min of 8 hours on Oct 15th to qualify for the Certification bonus.
³Build your own schedule from available hours of business, you must have a schedule in GigCX Marketplace to work. All earnings will be calculated from the worked schedule in GigCX Marketplace. Working without a schedule in GigCX Marketplace will not qualify for earnings.
TurboTax Product Expert • Wilmington, NC, US
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