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Program Manager, People Analytics Enablement
Program Manager, People Analytics EnablementKKR • Syracuse, NY, US
Program Manager, People Analytics Enablement

Program Manager, People Analytics Enablement

KKR • Syracuse, NY, US
[job_card.30_days_ago]
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  • [job_card.full_time]
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Program Manager, People Analytics Enablement

KKR is a leading global investment firm that offers alternative asset management as well as capital markets and insurance solutions. KKR aims to generate attractive investment returns by following a patient and disciplined investment approach, employing world-class people, and supporting growth in its portfolio companies and communities. KKR sponsors investment funds that invest in private equity, credit and real assets and has strategic partners that manage hedge funds. KKR's insurance subsidiaries offer retirement, life and reinsurance products under the management of Global Atlantic Financial Group. References to KKR's investments may include the activities of its sponsored funds and insurance subsidiaries.

The Program Manager, People Analytics Enablement will drive the execution, governance, and adoption of KKR's People Analytics roadmap. This role ensures that BI, data, and governance initiatives move from design to impact through structured processes, disciplined communication, and user enablement.

You will act as the operational backbone of the function - orchestrating delivery, documentation, and governance while also leading change management and adoption efforts to ensure dashboards are understood, used, and valued by business partners and HR stakeholders.

This is a high-visibility role ideal for a strong program operator with experience in analytics, data, or HR technology environments.

Reporting to the Head of BI Analytics, you will quarterback cross-functional teams of data engineers, manage complex stakeholder relationships to adopt new technology, unblock obstacles, and ensure seamless delivery of enterprise-grade analytics capabilities that support KKR's global workforce strategy.

Program & Delivery Management

  • Lead end-to-end program planning and execution for People Analytics initiatives (BI dashboards, data governance frameworks, enablement projects, and documentation).
  • Maintain and continuously refine the People Analytics roadmap, OKRs, and milestone tracking across all workstreams.
  • Oversee Jira workflow for ad hoc reporting requests and larger projects - from intake and triage through delivery and release - ensuring timely response and transparent prioritization.
  • Manage risk, dependencies, and resource planning across BI, Data Engineering, and HRIS teams.
  • Serve as the single point of truth for project status, blockers, and progress reporting.

Operational Excellence & Enablement

  • Build and manage the release management framework, including dev ? UAT ? production workflows, release documentation, and communication.
  • Govern and structure Confluence documentation, ensuring consistent templates, ownership, and version control across dashboards and processes.
  • Drive process optimization - standardizing how the People Analytics team tracks work, communicates, and delivers.
  • Partner with BI developers to operationalize the Design Standards & Branding Framework across deliverables.

    • Change Management and Enablement

  • Own and execute the change management strategy for new dashboards (e.g., attrition, recruiting, ) ensuring adoption, understanding, and sustained usage.
  • Develop and maintain enablement assets such as quick-start user guides, explainer videos or walkthroughs, FAQ and glossary pages linked to Confluence
  • Partner with Analytics Business Partners to coordinate training sessions, demos, and communications that drive awareness and confidence.
  • Lead dashboard adoption campaigns, track usage analytics, and identify opportunities to simplify or consolidate underused dashboards.
  • Gather and synthesize user feedback to inform continuous improvement in BI products.
  • Integrate enablement metrics (adoption, usage frequency, training participation) into People Analytics' reporting.

    • Skills

    Governance & Data Operations Support

  • Partner with the Head of People BI Analytics to operationalize the Data Governance Framework ensuring clear ownership, access management, and documentation standards.
  • Maintain the Security Matrix, track access requests, and schedule periodic audits with HRIS and Data Engineering.
  • Support the Data Governance Council cadence preparing materials, action logs, and decision tracking.

    • Cross-Functional Coordination & Communication

  • Coordinate across HRIS, Data Engineering, Analytics Business Partners, and BI teams to ensure cross-functional alignment and progress.
  • Run standing cadences - BI standups, steering committees, retrospectives, and leadership updates.
  • Manage communications and documentation for all releases, launches, and quarterly stakeholder reviews.
  • Partner with HR leadership to build transparency into People Analytics deliverables and outcomes.

    • What You Bring

    Required Experience

  • 7-10 years of experience in program or project management, ideally within analytics, HR technology, or data environments
  • Bachelor's Degree
  • Proven record driving change management and enablement for BI or analytics platforms (e.g., Tableau, Power BI, Workday reporting).
  • Proven ability to manage complex, cross-functional programs with multiple stakeholders and dependencies.
  • Strong operational mindset - able to bring process structure to fast-moving teams.
  • Proficiency with Jira, Confluence, and collaboration tools (e.g., Smartsheet, Monday, or Asana).
  • Understanding of data lifecycle concepts (data warehouse, BI tools, QA / testing, release management).
  • Exceptional communication and stakeholder management skills - able to translate technical progress into executive language.

    • Preferred

  • Experience in People Analytics, HR data, or Workday / Greenhouse ecosystems.
  • Experience working in a post-merger environment.
  • Familiarity with BI tools (Tableau, Power BI, Looker) and data visualization concepts.
  • Exposure to data governance and access control frameworks (RBAC).
  • Background in agile or hybrid delivery models and release management.
  • Demonstrated success in scaling analytics or data operations functions.

    • Certifications (Preferred)

  • PMP, CAPM, or equivalent program management certification
  • Agile / Scrum certifications (CSM, PSM, SAFe)
  • Change management certifications (Prosci, CCMP) a plus

    • Core Competencies

  • Program Orchestration : Passion for coordinating complex initiatives across multiple teams; you get energized by bringing order to complexity
  • Communication Skills : Clear, concise communicator who can distill complexity for different audiences and facilitate productive discussions
  • Stakeholder Management : Proven ability to build relationships, influence without authority, and navigate diverse perspectives
  • Change Leadership : Experience supporting organizational change with empathy, persistence, and pragmatism
  • Problem-Solving : Resourceful thinker who can navigate ambiguity, unblock obstacles, and find creative solutions
  • Attention to Detail : Organized approach to tracking dependencies, risks, and deliverables across multiple workstreams
  • Cultural Fit : You value kindness and collaboration as much as delivery excellence; you make the people around you better
  • Growth Mindset : You're eager to take on new challenges, learn from experienced leaders, and expand your capabilities

    • Hourly Rate : $100 - $150 USD

    KKR is an equal opportunity employer. Individuals seeking employment are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, or any other category protected by applicable law.

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