Account Manager, Autonomous Mobile Robots

What We Offer

At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are.

Group Summary

Magna is more than one of the world's largest suppliers in the automotive space. We are a mobility technology company built to innovate, with a global, entrepreneurial-minded team. With 65+ years of expertise, our ecosystem of interconnected products combined with our complete vehicle expertise uniquely positions us to advance mobility in an expanded transportation landscape.

Job Responsibilities

Magna is seeking a highly motivated and results-driven Account Manager to join the New Mobility group. This role will be responsible for managing all sales aspects related to Magna's New Mobility AMR & Software suite of services. We are looking for an entrepreneurial-minded individual with a background in robotics, a passion for sales and customer relations, and the ability to thrive in an ambiguous and fast-paced environment. The successful candidate will demonstrate exceptional organizational skills and the capability to lead our growth efforts across Magna's 300+ manufacturing sites.

The ideal candidate will have a strong understanding of the automated material handling industry within a manufacturing environment, along with autonomous robotics expertise. Excellent communication and interpersonal skills are essential, as well as the ability to develop and maintain relationships with key stakeholders. This position requires an innovative and independent mindset to meet yearly objectives and milestones while being part of an agile and energetic community.

Magna offers you an exciting opportunity to be part of a dynamic and growing team within the rapidly evolving automation and robotics sector. If you have a passion for innovation, a drive for success, and the ability to thrive in an entrepreneurial environment, we encourage you to apply.

Essential Duties and Responsibilities

• Serve as primary point of contact for sales customers, ensuring regular touchpoints to assess customer satisfaction and operational performance.
• Manage commercial aspects throughout the pre-sales, development, and post-SOP phases to address any commercial challenges.
• Work cross-functionally with internal teams, including Solutions Engineers (Software & AMR), to understand customer issues and improve AMR & Software suite offerings.
• Develop and implement strategic sales plans to achieve revenue, profit, and market growth targets in alignment with overall business objectives.
• Collaborate with the Sales Director to establish and manage the sales process, including CRM configuration, sales metrics, dashboards, and review meetings with cross-functional teams.
• Create, lead, and execute customer strategies to secure targeted business within Magna's divisions.
• Lead the quote process, working closely with divisions to understand their requirements and ensure accurate and comprehensive submissions.
• Understand and effectively communicate customer needs to engineering and product development teams.
• Utilize creative negotiation skills to resolve commercial challenges, seeking team or manager support when necessary.
• Ensure purchase orders and customer authorizations are accurate and properly processed.
• Recommend pricing strategies and process efficiencies to maximize profitability.
• Ensure deliverables and timelines are clearly communicated and met, both internally and with customers.
• Provide first-line support for general customer inquiries and updates.
• Regularly update engineering and operations teams on project status and customer feedback.
• Maintain an entrepreneurial approach, embracing ambiguity and seeking out innovative solutions.
• Perform other duties, support special projects, and tasks as assigned.

Education / Experience

Special Knowledge / Skills Required

Special Knowledge / Skills Preferred

Awareness, Unity, Empowerment

At Magna, we believe that a diverse workforce is critical to our success. That's why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email to comply with GDPR requirements and your local Data Privacy Law.

Worker Type

Regular / Permanent

Group

Magna Corporate