Talent.com
Third Shift Manager
Third Shift ManagerJHG Group - IHOP • Grand Rapids, MI, US
Third Shift Manager

Third Shift Manager

JHG Group - IHOP • Grand Rapids, MI, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

Position Overview :

The 3rd Shift Manager (SM) is responsible for supporting the General Manager in the management of the 3rd shift stores operations,. The SM is also responsible to meet performance and profit goals. These objectives include assisting in the selection, development, and training of all associates in the store. The SM is responsible to manage and oversee all safety processes within the store. The SM ensures an exceptional customer experience that supports our vision.

Principal Duties :

  • Supervise the day-to-day task assignments and performance of associates.
  • Ensure a pleasant dining experience for all customers. Respond to customer complaints or inquiries. Solicit customer feedback, input, and information through various communication vehicles. React to information and create a plan to consistently meet the expectations of all customers.
  • Ensure compliance with corporate training programs.
  • Ensure the planning and execution of established safety, security, quality, and store operations policies, procedures, and practices.

Management-Essential Duties :

  • Supervise the day-to-day task assignment and manage the performance of Customer Service Associates. This includes assisting in cooking, cleaning, dishwashing, and serving guests
  • Oversee the completion of duties by hourly store management associates.
  • Ensure proper training and training compliance of all hourly associates.
  • Oversee cash management procedures. Monitor and analyze reports relating to Loss Prevention and report trends to the General Manager.
  • Ensure accurate stock levels by performing precise cycle counts and monitoring the ordering of products and supplies with a computer and / or handheld device. Review the results on the stores computer and / or handheld device and make the necessary changes. Prepare action plans to address off-standard items.
  • Control inventory level by checking in all external vendors (by using a handheld device) and ensuring the delivery is accurate.
  • Ensure execution of established security, quality, and store operations policies, procedures, and practices listed in training materials and other publications.
  • Value store associates through celebration and recognition.
  • Ensure the 24 / 7 execution of all customer service programs and processes.
  • Communicate with the store manager regarding customer service issues and concerns.
  • Ensure a pleasant dining experience for all customers, respond to customer complaints or inquiries, and solicit customer feedback and input.

    • Benefits :

  • Competitive Pay
  • Quarterly Bonus Package if performance metrics are met
  • Health Insurance
  • 401K
  • Paid Vacation
  • Real Advancement Opportunities
    • [job_alerts.create_a_job]

    Manager Shift • Grand Rapids, MI, US

    [internal_linking.similar_jobs]
    Shift Leader

    Shift Leader

    Biggby Coffee • DORR, MI, US
    [job_card.full_time] +1
    Bring an enthusiastic attitude and reliable leadership every week.Desire to help people grow and to teach others the Biggby systems that provide exceptional products and services for our customers....[show_more]
    [last_updated.last_updated_variable_days]
    Intake Specialist - 3rd shift

    Intake Specialist - 3rd shift

    Mel Trotter Ministries • Grand Rapids, MI, USA
    [job_card.full_time]
    [filters_job_card.quick_apply]
    For most guests entering our facility, this position is the first face of Mel Trotter Ministries, and is a brand representative of our values and hospitality. The Intake team warmly welcomes guests,...[show_more]
    [last_updated.last_updated_30]
    Shift Leader

    Shift Leader

    Dunkin' • Byron Center, MI, US
    [job_card.full_time] +1
    Shift Leader at Dunkin’ – Step Up, Lead On, and Keep America Running!.Part-Time or Full-Time | Competitive Pay + Growth Opportunities. America runs on Dunkin’, and so do our teams! We’re seeking mot...[show_more]
    [last_updated.last_updated_30]
    Shift Manager

    Shift Manager

    Checkers & Rally's • Wyoming, MI, US
    [job_card.full_time]
    At Checkers & Rally’s we make a difference in people’s lives by serving our Franchisees, Teams, and Guests.As a member of the team you will assist the General Manager thru managing successful shift...[show_more]
    [last_updated.last_updated_30]
    2nd Shift Maintenance Tech

    2nd Shift Maintenance Tech

    Display Pack Inc • Cedar Springs, MI, United States
    [job_card.full_time]
    Display Pack crafts award-winning thermoformed packaging for food, retail and industrial markets worldwide.Our have world-class facilities and equipment help us provide custom solutions through our...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Maintenance Technician - 3rd Shift

    Maintenance Technician - 3rd Shift

    Greif • Grand Rapids, MI, United States
    [job_card.full_time]
    The company delivers trusted, innovative, and tailored solutions that support some of the world's most in demand and fastest-growing industries. With a commitment to legendary customer service, oper...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Restaurant Shift Leader

    Restaurant Shift Leader

    Matthew Alan Enterprises 2, INC. • Grandville, MI, US
    [job_card.full_time] +1
    [filters_job_card.quick_apply]
    Job description Job Overview We are seeking a dedicated and motivated Shift Leader to join our dynamic team.The Shift Leader will play a crucial role in managing daily operations, ensuring exceptio...[show_more]
    [last_updated.last_updated_30]
    Operations Manager (2nd Shift)

    Operations Manager (2nd Shift)

    Steelcase • Grand Rapids, MI, United States
    [job_card.full_time]
    This is a fantastic opportunity to make a direct impact on production, quality, and cost performance while developing talent and driving continuous improvement. You'll join a collaborative operation...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Shift Manager

    Shift Manager

    Taco Bell • CEDAR SPRINGS, MI, US
    [job_card.full_time]
    What began as an idea between two brothers to open a Mexican restaurant has since grown into one of the largest, privately held Taco Bell franchisees in America. At Border Foods, we work with a peop...[show_more]
    [last_updated.last_updated_30]
    Shift Leader

    Shift Leader

    Apricus • Newaygo, MI, US
    [job_card.full_time]
    [filters_job_card.quick_apply]
    The Shift Leader works productively and supervises restaurant Crew Members to ensure they perform their jobs responsibilities so the restaurant achieves customer satisfaction and profitability duri...[show_more]
    [last_updated.last_updated_30]
    Shift Manager

    Shift Manager

    Q and A • Wyoming, Michigan, United States, 49519
    [job_card.full_time]
    Shift Managers supervise the entire crew and all work stations in the day to day operations of a pizza stores on either day or night shifts. Responsibilities include ensuring the delivery of high qu...[show_more]
    [last_updated.last_updated_30]
    Shift Manager

    Shift Manager

    Bojangles • WYOMING, MI, US
    [job_card.full_time]
    The Shift Manager is responsible for leading restaurant operations during assigned shifts, ensuring exceptional customer service, food safety, and team performance. This role includes opening and cl...[show_more]
    [last_updated.last_updated_30]
    3rd Shift Production Supervisor

    3rd Shift Production Supervisor

    N-K Manufacturing Technologies • Grand Rapids, MI, United States
    [job_card.full_time]
    Supervises and coordinates activities of production employees in an injection molded plastics production environment.Essential Duties and Responsibilities : . Is knowledgeable in all aspects of inject...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Shift Manager – Flexible Schedule

    Shift Manager – Flexible Schedule

    Taco Bell - 68th St. • Byron Center, MI, US
    [job_card.full_time]
    What began as an idea between two brothers to open a Mexican restaurant has since grown into one of the largest, privately held Taco Bell franchisees in America. At Border Foods, we work with a peop...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Shift Leader

    Shift Leader

    Panda Restaurant Group • Caledonia, MI, US
    [job_card.full_time]
    Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda’s mission alive in our restaurants by supporting management in creating food with passion,...[show_more]
    [last_updated.last_updated_30]
    Shift Manager

    Shift Manager

    Carrols Corporation • Grand Rapids, Michigan, United States, 49548
    [job_card.full_time]
    Carrols owns and operates more than 800 Burger King Restaurants, and we need great leaders on our team!.What Does a SHIFT SUPERVISOR do?. Operates the restaurant in the absence of a Manager.Inspires...[show_more]
    [last_updated.last_updated_30]
    MAINTENANCE TECHNICIAN 3rd shift

    MAINTENANCE TECHNICIAN 3rd shift

    Progressive Surface • Grand Rapids, MI, United States
    [job_card.full_time]
    This hands-on position reports to the Operations Manager working with the Maintenance Coordinator to coordinate the repair & maintenance of production machinery, tooling, support equipment & buildi...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Shift Manager

    Shift Manager

    Wendy's • WYOMING, MI, US
    [job_card.full_time]
    The Shift Manager position is the first management level role in the restaurant.This position is responsible for the opening and closing duties and assisting in the execution of daily operations.Re...[show_more]
    [last_updated.last_updated_30]