Job Description
Job Description
Service Advisor Assistant – Entry-Level – $15 / hr – No Weekends
Location : Albuquerque, NM
Schedule : Monday to Friday, 7 : 30 AM – 4 : 30 PM (1-hour lunch)
Pay : $15 / hour (Hourly)
Position Summary
Promotive is hiring a Service Advisor Assistant for a top-rated, family-oriented automotive repair shop in Albuquerque, NM .
This is a full-time, entry-level role ideal for someone with basic automotive knowledge and strong people skills looking to grow in the industry. You'll work closely with the Service Advisor and techs to support daily workflow — no weekends, no late nights, and a genuinely supportive environment.
Key Responsibilities
Assist the Service Advisor with customer communication and daily shop operations
Help build repair estimates and source parts
Greet customers, answer phones, and maintain a professional front-office presence
Organize and maintain a clean and efficient office environment
Help coordinate service scheduling and track repair progress
Perform light clerical tasks and assist with filing, invoicing, and system updates
Contribute to maintaining a positive customer experience
Requirements
Basic automotive knowledge or prior exposure to a service shop
Excellent customer service and communication skills
Bilingual (English / Spanish) is a strong plus
Detail-oriented and comfortable in a fast-paced setting
Valid driver's license and clean driving record
Eager to learn and grow within the automotive field
Compensation & Benefits
$15 / hour (Hourly Pay)
401(k) with employer match (after 6 months)
1 week PTO (after 1 year of employment)
Paid major holidays
Relocation assistance available
Team lunches provided regularly
Why You'll Love This Shop
Family-oriented culture with a focus on work-life balance
Quarterly team outings — often with family included
Supportive, low-drama environment where everyone works as a team
Long-term shop with a reputation for treating employees right
Automotive Service Advisor • Albuquerque, NM, US