Receptionist

Receptionist

JobOverview:

Who we are:

PBSFacility Service isa leader in facility management and services in the tri-state area. We arecommitted to delivering exceptional services that ensure the smooth operationand maintenance of properties across our portfolio. At PBS, we pride ourselveson fostering a professional and supportive work environment, where every teammember plays a crucial role in our success.

About theRole:

We areseeking a professional and welcoming Receptionist to join our team. As thefirst point of contact for clients, employees, and visitors, the Receptionistis key to creating a positive first impression. This role requires adetail-oriented, organized individual who can handle multiple responsibilitieswith a high level of professionalism and discretion. In addition to traditionalreceptionist duties, the position will support basic HR functions, offering anopportunity to expand your skill set in both administrative and human resourcesareas.

What youwill do:
• Greet and Assist: Welcome visitors, clients, and employees warmly, providing exceptionalcustomer service and answering any questions they may have.
• Phone Management: Answer and direct phone calls in a friendly, efficient manner, ensuringinquiries are addressed or transferred to the appropriate departments.
• Reception and Office Maintenance: Maintain the reception area and all common areas (e.g.,kitchen, lobby, office) in a clean and tidy manner, creating a professionalatmosphere for all who visit or work at PBS.
• Mail and Deliveries: Receive and distribute deliveries, sort incoming mail, and ensureoutgoing mail is processed efficiently.
• Administrative Support: Operate standard office equipment, including, copy machines,and computers. Manage general office filing systems and organize paperwork asrequired.
• Record Keeping:Keep accurate records of visitor logs, calls received, and messages deliveredto ensure seamless communication within the office.
• Supply Inventory: Monitor office supply levels, order replenishments as needed, and keepinventory organized.
• HR-Related Support: Assist with scheduling interviews, maintaining confidentiality inhandling sensitive documents, and helping new hires complete initial onboardingpaperwork when necessary.

HRCompetencies:
• Confidentiality: As the Receptionist may interact with sensitive information, the abilityto maintain confidentiality in HR-related tasks is critical.
• Communication Skills: Effective communication is essential, both for greeting visitors andconveying important HR information accurately and professionally.
• Organizational Skills: Handling office logistics, managing appointments, andorganizing paperwork are all essential to ensuring smooth day-to-dayoperations, particularly when supporting HR functions.

What youneed to be successful:
• Highschool diploma or equivalent (GED) required
• 2-3years of receptionist experience in a fast-paced office environment
• Proficiencyin Microsoft Office (Word, Excel, Outlook)
• Minimumtyping speed of 35 wpm
• Excellentphone etiquette and strong communication skills
• Fluentin English, with strong reading, writing, and speaking abilities
• Comfortablemulti-tasking, prioritizing, and working independently
• Exceptionalinterpersonal skills, with the ability to interact professionally with adiverse range of people while under stress
• Bilingual in Spanish is required to accommodate our diverse client and employee base
• Punctuality and Reliability: Must have a strong attendance history and demonstrate acommitment to being on time and ready to work