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Server
ServerMaison • Washington, DC, US
Server

Server

Maison • Washington, DC, US
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

The Popal Group is a growing family-driven boutique hospitality group setting the standard for DC dining through ambitious restaurant concepts. We are currently seeking an experienced Server to help join our team at Maison. We are a small restaurant, and aim to be the 'neighborhood' place that is sought out by locals and world travelers alike.

Job Overview

We are seeking a knowledgeable and personable Server to provide an exceptional dining experience at our French wine bar. The ideal candidate is passionate about hospitality, food, and wine, with a keen ability to anticipate guest needs and deliver impeccable service. As a server, you will guide guests through our curated selection of French wines and small plates, ensuring a warm and refined experience that aligns with our standards of excellence. Strong communication skills, attention to detail, and the ability to work efficiently in a fast-paced environment are essential for success in this role.

Key Responsibilities :

Guest Service :

  • Greet guests warmly, present menus, and provide detailed information on menu items, daily specials, and promotions.
  • Take accurate food and beverage orders and relay them to the kitchen or bar staff as needed.
  • Serve food and beverages in a timely and professional manner.
  • Ensure guest satisfaction by checking on guests regularly and addressing any concerns promptly.
  • Provide recommendations and answer questions about menu items, including ingredients and dietary considerations.
  • Assist guests with special requests and accommodate modifications where possible.
  • Process guest payments accurately and efficiently.
  • Handle special events and large party orders with efficiency and attention to detail.
  • Foster repeat business through excellent service and genuine rapport with guests.

Dining Area Maintenance :

  • Set up tables, maintain cleanliness, and ensure a polished appearance of the dining area.
  • Refill beverages and replenish table settings as needed.
  • Clear tables and reset them for new guests promptly.
  • Adhere to sanitation and safety standards throughout all areas of the restaurant.

    • Collaboration & Communication :

  • Work closely with kitchen and bar staff to ensure seamless service.
  • Communicate guest preferences and feedback to management for continuous improvement.
  • Participate in pre-shift meetings to stay informed about menu changes, specials, and other important information.
  • Assist fellow staff members during peak times to ensure smooth operations.

    • Administrative Tasks :

  • Maintain accurate cash handling and POS procedures.
  • Ensure adherence to tip reporting and documentation requirements.
  • Uphold compliance with all restaurant policies, health, and safety regulations.

    • Qualifications :

  • Prior experience as a server role preferred.
  • Fine dining experience preferred
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and handle multiple tasks effectively.
  • Positive attitude and a commitment to delivering excellent customer service.
  • Availability to work evenings, weekends, and holidays as required.
  • Enthusiastic, organized, self- motivated, detail oriented and joyful
  • Excellent customer service skills and ability to understand and respond to individual guests needs and requirements
  • A genuine passion and understanding of food and drink

    • Physical Requirements :

  • Ability to stand for extended periods and lift up to 30 pounds.
  • Ability to work long hours, including nights, weekends, and holidays as required by business needs.
  • Ability to work in a fast-paced environment while maintaining composure and attention to detail

    • Benefits :

    401(k), Dental insurance, Employee discount, Health insurance, Paid time off, Vision insurance

    Shift :

    8-10 hour shift, including evenings and weekends

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    Server • Washington, DC, US

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