Administrative Assistant I (Operations Office Coordinator)

Administrative Assistant I (Operations Office Coordinator)

Integrated Specialty Coverages, LLC (ISC) is a growth stage technology and data-driven commercial MGA and insurance wholesaler leading innovation in the market.

The Administrative Assistant I will serve as the office administrative coordinator to be responsible for supporting and identifying opportunities for improvements to operational efficiency, along with organizing, planning, implementing, and evaluating corresponding companywide business initiatives.

Position Responsibilities:

• Receive, direct and relay phone calls in a helpful and positive manner.
• Manage correspondence including e-mails, letters, and packages.
• Maintaining and stocking supplies (office supplies, snacks, drinks, etc.) including managing various office supply accounts and place orders when necessary.
• Coordinate office activities such as conference room activities and meetings, visitors, drafting office notices and memos, etc.
• Onboarding and offboarding coordination and administration; Executing an owner experience that drives high engagement including, workspace set-up, meet and greet new hires on their first day and facilitating office tours, coordinate the delivery of new hire gifts on a timely basis, facilitating the return and tracking of equipment, workspace cleanup.
• Carlsbad facility administration - executing an owner experience that drives high engagement within the common areas. Including schedule building maintenance with property management. Event management including site coordination of activities, vendor set-up, sending communication notices.

Minimum Qualifications:

• High School Diploma or general education degree (GED); or one to three months related experience and/or training.
• Experience with phone system management and call routing preferred.
• Demonstrated oral and written communication skills.
• Strong track record in delivering the highest levels of customer care and leadership.
• Minimum 2 years' experience in a professional business environment.
• Must be able to lift and move 20-30 pounds when handling supplies
• Must be willing to work onsite in our Carlsbad office fulltime

The starting hourly pay scale for this position is listed below. Actual starting pay will be based on factors such as skills, qualifications, training, and experience. In addition, the company offers comprehensive benefits including medical, dental and vision insurance, 401(k) plan with match, paid time off, and other benefits.

National Pay Range: $20.46 - $25.60 USD

Benefits of Working at ISC:

• Employee Ownership Program - every eligible employee shares in the financial rewards that grow when the company grows
• Professional development opportunities
• Owner Referral Program
• Work from home reimbursement for remote/hybrid roles
• Canary emergency financial assistance program
• Comprehensive medical, dental, vision
• Life/AD&D Insurance
• Confidential, Employee Assistance Program
• Health Savings Account, includes company contribution
• Short-term disability
• Voluntary benefits - supplemental accident, critical illness, hospital insurance
• Employee discounts
• 401(k) Plan with company match contribution
• Addition Wealth Financial Wellness Program
• Various Time Off Programs
• 11 company paid holidays