Client Services Courier

Reports To : The Client Services Associate will report to the Client Services Supervisor Client Services Manager or equivalent leadership.

Job Overview :

The Client Services Courier provides exceptional office mail and delivery services ensuring smooth daily operations across multiple functions. This includes processing and distributing inbound / outbound mail and packages supporting copy / print operations maintaining office and supply areas and assisting with conference and reception needs.

The role also involves driving and delivering mail packages and office supplies within the local campus or nearby client sites requiring repetitive lifting in and out of a delivery vehicle in all weather conditions. A valid Drivers License and successful completion of a CDL physical exam are required.

Overall this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt courteous and efficient service.

Duties and Responsibilities :

• Deliver 5-star customer service to all employees clients and guests.
• Drive a company vehicle to deliver and collect mail packages and office supplies safely and efficiently.
• Load and unload delivery vehicles including repetitive lifting of items up to 60 lbs in various weather conditions.
• Receive sort log and distribute incoming mail and packages; manage outgoing shipments and tracking.
• Maintain and stock office pantry and supply areas; ensure copy / print devices are functional and replenished.
• Support meeting room setups catering coordination and light facilities support as needed.
• Perform light cleaning maintenance and occupant move assistance.
• Provide reception or concierge coverage when required.
• Maintain organized safe and well-stocked work areas at all times.
• Build professional relationships and deliver consistent high-quality service.

Competencies :

Qualifications and Education Requirements and Physical Demands :

Travel : None or Negligible

Other Duties :

This job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.

Pay Range

$18 - $18.25 USD

WHAT WE OFFER

Note : Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours / week may have a different benefit offering.

About SPS

SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. I n North America our services include Mailroom Management (both physical and digital) Office Services such as Reception Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking insurance legal higher education advertising and other professional services including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.

At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people applicants and employees by promoting a culture of access inclusion equity and diversity.

SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex sexual and reproductive health choices national origin age disability genetics military status gender identity or expression sexual orientation and / or any other status protected by applicable law.

Colorado only : We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool.

Applicants are prohibited from using real-time AI (Artificial Intelligence) tools prompts scripts or real-time assistance (including but not limited to chatbots AI-generated responses or transcription-based tools) during any and all interviews over any forum or platform.

SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability you may request an accommodation at any time.

To view our privacy policy click on the link below : Data Privacy Statement

Acknowledgement Section : By submitting an application by hitting Submit Application you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or if you are employed by SPS can be grounds for immediate termination from this company.

Key Skills

Customer Service,Client Expectations,Client Requirements,Client Support,Action Plans,Issue Resolution,Account Management,Client Relationships,Service Delivery,Client Service,Client Satisfaction,Client Management,Procedures,Service Level Agreements,New Clients

Employment Type : Full Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 18 - 18