Talent.com
Acute & Emergency Services Operations Supervisor
Acute & Emergency Services Operations SupervisorUniversity of California - San Francisco Campus and Health • San Francisco, CA, United States
Acute & Emergency Services Operations Supervisor

Acute & Emergency Services Operations Supervisor

University of California - San Francisco Campus and Health • San Francisco, CA, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Acute & Emergency Services Operations Supervisor

Psych-ZSFG-Admin-General

Full Time

87205BR

Job Summary

The Acute & Emergency Services Operations Supervisor provides direct supervision typically to professionals or skilled technical employees. Functions as advisor to unit and administration. Analyzes and resolves problems, interprets policies (e.g., fiscal management, HR, contracts and grants, resource management in defined areas) and demonstrates solid subject matter knowledge. Exercises judgment within defined procedures and policies to determine appropriate action. Supervises staff to assure accountability and stewardship of department resources (operational, financial, and human) in compliance with departmental goals and objectives.

The successful candidate will supervise clinic operations, typically spanning multiple providers, clinics and / or practices. Subordinates include staff involved with professional operational functions. Oversight of administrative areas such as practice revenue management, billing systems and procedures, facilities and safety procedures, registration, new patient coordination, scheduling, medical records storage and maintenance, and insurance authorizations. May also supervise patient support staff such as medical assistants or LVNs, in coordination with the nursing lead.

The Acute & Emergency Services Operations Supervisor receives assignments in the form of objectives with goals and the process by which to meet goals. Responsible for supervising the day-to-day unit activities. Normally directs a section or group of analysts. Oversees and participates in complex projects and initiatives. Collaborates directly with internal and external stakeholders. Provides direction according to established policies and management guidance.

The final salary and offer components are subject to additional approvals based on UC policy.

Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

The salary range for this position is $91,700 - $137,600 (Annual Rate).

To learn more about the benefits of working at UCSF, including total compensation, please visit : https : / / ucnet.universityofcalifornia.edu / compensation-and-benefits / index.html

Department Description

The UCSF Department of Psychiatry at Zuckerberg San Francisco General Hospital and Trauma Center is dedicated to providing culturally competent services to the diverse patient population we serve. Providing a range of clinical services informed by evidence-based practices, the Department of Psychiatry provides care to thousands of patients each year. The department is divided into six subdivisions; the Divisions of :

  • Acute and Emergency Services - includes San Francisco's only 24 / 7 dedicated psychiatric emergency room; 44 inpatient psychiatry beds and consultation / liaison services to hospitalized medical and surgical patients
  • Alliance Health Project - dedicated to providing HIV prevention services, mental health, and substance abuse services to the city's LGBTQ and HIV-affected communities
  • Citywide Case Management Services - provides assertive case management services to nearly 1,000 of the most seriously mental ill patients in the city, as well as the city's forensic mental health patients
  • Infant, Child and Adolescent Psychiatry - provides a range of mental health care to children from birth to 24 years of age
  • Substance Abuse and Addiction Medicine - provides opiate replacement therapies and other services to more than 800 people each day, both on-site and in the community via mobile methadone vans
  • Trauma Recovery Services - includes the Child and Adolescent Support Advocacy and Resource Center (CASARC), the Trauma Recovery Center (TRC), the Rape Treatment Center, Survivors International (SI), and the Neurotrauma Outreach Program (NTOP). Our programs are staffed by UCSF faculty physicians and psychologists who lead multi-disciplinary teams of nurses, pharmacists, social workers, and occupational therapists in providing high quality care of patients and families experiencing acute mental illness.

Required Qualifications

  • Bachelor's degree in related area and minimum five years of experience or equivalent combination of experience / training
  • Demonstrated supervisory and organizational skills to effectively supervise staff and to manage the complex workflow and multiple priorities involved with clinic / center administration. Minimum three years supervisory / lead experience
  • Strong knowledge of practice operations, patient-scheduling systems, medical and insurance terminology, applicable information systems, patient service standards, and regulatory requirement and best practices
  • Strong knowledge of human resources management policies, with the ability to train, monitor, evaluate, and document human resources issues and performance, and to participate in decision-making on human resources matters
  • Strong analytical and critical thinking skills, with the ability to quickly analyze problems, determine appropriate level of intervention, and develop and apply effective solutions
  • Strong interpersonal skills for effective collaboration with all levels of management and staff, consultants, and outside agencies
  • Strong written and verbal communications skills, with the ability to train and mentor subordinates, to convey complex administrative, clinical, and technical information in a clear and concise manner, and to prepare and present a variety of reports, documentation, analyses, and project proposals
  • Strong knowledge of business software and specialized applications and data management systems used in clinic / center operations.
  • Ability to train, coach, and support clinicians, trainees, and staff in documentation workflows, scheduling processes, IT systems, and administrative policies
  • Strong communication and coordination skills across multiple psychiatric service lines to support operational continuity
  • Ability to respond to urgent and emergent staffing issues in a high-acuity environment while maintaining calm, timely, and effective operational support
  • Preferred Qualifications

  • Strong knowledge of staffing and scheduling workflows supporting 24 / 7 acute and emergency psychiatric services (PES, Inpatient Psychiatry, MER, Jail Psychiatry)
  • Working knowledge of MyTime or comparable timekeeping systems, including shift differentials, historical edits, and payroll compliance
  • Knowledge of onboarding and system-access workflows across EPIC, Qgenda, and UCSF / DPH credentialing and IT systems
  • Ability to interpret and apply UCSF, DPH / ZSFG, and departmental administrative policies to daily operational workflows
  • Experience supporting administrative operations in emergency, inpatient, or psychiatric care settings
  • Experience with EPIC SmartPhrases, documentation workflows, and troubleshooting provider documentation issues
  • Experience with UCSF HR systems, UCPath, funding entry, and Controller's Office processes
  • Experience designing or optimizing administrative workflows, job aids, or training materials
  • About UCSF

    The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

    Pride Values

    UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.

    In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu

    Join us to find a rewarding career contributing to improving healthcare worldwide.

    Equal Employment Opportunity

    The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

    Organization

    Campus

    Job Code and Payroll Title

    004171 AMBUL CARE ADMSTN SUPV 2

    Job Category

    Professional and Managerial

    Bargaining Unit

    99 - Policy-Covered (No Bargaining Unit)

    Employee Class

    Career

    Percentage

    100%

    Location

    San Francisco, CA

    Campus

    Zuckerberg San Francisco General (ZSFG)

    Work Style

    Fully On-Site

    Shift

    Days

    Shift Length

    8 Hours

    Additional Shift Details

    Monday - Friday; 8AM- 5PM PST

    [job_alerts.create_a_job]

    Operation Supervisor • San Francisco, CA, United States

    [internal_linking.similar_jobs]
    Travel Occupational Therapist - $2,249 per week

    Travel Occupational Therapist - $2,249 per week

    Coast Medical Service • San Pablo, CA, United States
    [job_card.full_time]
    Coast Medical Service is seeking a travel Occupational Therapist for a travel job in San Pablo, California.Job Description & Requirements. Coast Medical Service is a nationwide travel nursing & alli...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel Outpatient Speech Language Pathologist - $2,440 per week

    Travel Outpatient Speech Language Pathologist - $2,440 per week

    TheraEx Therapy • Redwood City, CA, United States
    [job_card.full_time]
    TheraEx Therapy is seeking a travel Outpatient Speech Language Pathologist for a travel job in Redwood City, California.Job Description & Requirements. Speech Language Pathologist– Urgent Hiring!.Le...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Supervisor, Business Systems

    Supervisor, Business Systems

    Pacific Gas and Electric Company • Oakland, CA, United States
    [job_card.full_time]
    Job Category : Information Technology.Business Unit : Operations - Other.The Business Systems Leader is an integral partner and business liaison between line-of-business operations and Information Te...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Surgical Tech - $2227.85 / Week

    Travel Surgical Tech - $2227.85 / Week

    FlexCare • Redwood City, CA, US
    [job_card.full_time]
    FlexCare is seeking an experienced Surgical Tech for an exciting Travel Allied job in Redwood City, CA.Shift : 4x10 hr days Start Date : ASAP Duration : 13 weeks Pay : $2227. Why Clinicians Choose FlexC...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    GENERAL SURGEON

    GENERAL SURGEON

    U.S. Army 6th Medical Recruiting Battalion • San Francisco, US
    [job_card.permanent]
    Army General Surgeons lead the way of a world-class military health care team.If you are a Surgeon and want to combine your passion for patient care with a desire to serve in the U.Army, a career a...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Pediatrics Hybrid

    Pediatrics Hybrid

    Kaiser Permanente - The Permanente Medical Group, Inc. -Northern California • Redwood City, US
    [job_card.full_time]
    BE / BC Pediatrics Hybrid (IP & OP) physician (32 hrs / wk) to join our team in Redwood City, CA.The Permanente Medical Group, Inc. Northern and Central California and a 75-year tradition of providi...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Patient Access Services Supervisor

    Patient Access Services Supervisor

    University of California • San Francisco, CA, United States
    [job_card.full_time]
    Under the general supervision of the Patient Access Services Manager, the Patient Access Services Supervisor is responsible for assisting in managing the operational and technical functions of the ...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Care Operations Technical Specialist

    Care Operations Technical Specialist

    Color Health • Burlingame, CA, United States
    [job_card.full_time]
    Color Health is revolutionizing cancer care with the nation's first Virtual Cancer Clinic, delivering high-quality, physician-led multidisciplinary care across all 50 states.Our innovative, guideli...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Rides Maintenance Supervisor $80,000-$95,000 (Hiring Immediately)

    Rides Maintenance Supervisor $80,000-$95,000 (Hiring Immediately)

    Six Flags Discovery Kingdom • VALLEJO, CA, US
    [job_card.full_time]
    Responsible for the operation of the Ride Maintenance areas including : repair and maintenance, preventative maintenance, service calls, training, scheduling of work and adherence to all safety, par...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Program Supervisor

    Program Supervisor

    Felton Institute • San Francisco, CA, US
    [job_card.full_time] +1
    Children, Youth, Family and TAY Division.Founded in 1889, the Felton is the oldest nonsectarian, nonprofit social-services provider in the City and County of San Francisco and the Bay Area.Rooted i...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Acute & Emergency Services Operations Supervisor

    Acute & Emergency Services Operations Supervisor

    University of California - San Francisco • San Francisco, CA, United States
    [job_card.full_time]
    Acute & Emergency Services Operations Supervisor.The Acute & Emergency Services Operations Supervisor provides direct supervision typically to professionals or skilled technical employees.Functions...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Surgical Tech - $1,672 per week in Redwood City, CA

    Travel Surgical Tech - $1,672 per week in Redwood City, CA

    AlliedTravelCareers • Redwood City, CA, US
    [job_card.full_time]
    AlliedTravelCareers is working with FlexCare to find a qualified Surg Tech in Redwood City, California, 94062!.Contract Extension Opportunities. First Time Travelers are WELCOME!.Call-off Policy Log...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Lab Supervisor (A2)

    Lab Supervisor (A2)

    Myriad Genetics • South San Francisco, CA, United States
    [job_card.full_time]
    Myriad Genetics is a trailblazing genetic testing company that has helped millions of patients make critical healthcare decisions. Myriad Women's Health is a leader in genetic screening.Our tests pr...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Surgical Tech - CVOR - $2166 / Week

    Travel Surgical Tech - CVOR - $2166 / Week

    LRS Healthcare - Allied • Redwood City, CA, US
    [job_card.full_time]
    LRS Healthcare - Allied is seeking an experienced Surgical Tech - CVOR for an exciting Travel Allied job in Redwood City, CA. Shift : Inquire Start Date : ASAP Duration : 13 weeks Pay : $2166 / Week.Rea...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Shift Supervisor - Grave Shift

    Shift Supervisor - Grave Shift

    Allied Universal • Redwood City, CA, United States
    [job_card.full_time]
    Shift Supervisor - Grave Shift.Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose.While working in a dyna...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Medical Assistant 2, Occupational Health (9252C) University Health Services 82482

    Medical Assistant 2, Occupational Health (9252C) University Health Services 82482

    InsideHigherEd • Berkeley, California, United States
    [job_card.full_time]
    Medical Assistant 2, Occupational Health (9252C) University Health Services 82482.At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome a...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Case Manager I (On- Call)- Housing Program 625

    Case Manager I (On- Call)- Housing Program 625

    Telecare Corporation • Redwood City, CA, United States
    [job_card.full_time] +1
    They made it easier for me to live, breathe, eat, and stay clean.Without them, I'd be waiting somewhere, waiting for someone to give me a chance to live. What You Will Do to Change Lives.Under direc...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Emergency Medicine Physician W-2 and 1099 options

    Emergency Medicine Physician W-2 and 1099 options

    US Acute Care Solutions • Vallejo, CA, US
    [job_card.full_time]
    Signing Bonuses up to $100,000 available!.Join the nation's largest physician-owned group, US Acute Care Solutions, where you'll gain ownership stake, access top-tier continuing education, ...[show_more]
    [last_updated.last_updated_30] • [promoted]