501 - Front End - Front End Manager PT

Front End Manager PT

The PT Front-end Manager is responsible for the cash office, central checkouts and customer service areas of the store. Development and direction of the PT Front End Manager is paramount to providing excellent customer service. Clear, concise communications with the Managers is essential. The Front-end Manager will train and cross train all cashiers to provide acceptable levels of customer service, perform and execute all service desk and cashiering policies and procedures as outlined in the Cashier Training Manuals as well as Cash Office functions. The Front-end Manager may carry keys to the store and open and close the building. Must be able to provide hands on training, multitask, evaluate and react to performance issues with strong communication, customer service and leadership skills. Evenings, weekends and the ability to work varied hours and days based on the needs of the business.

Physical requirements include; ability to walk and stand continuously, bend and stoop. Ability to communicate effectively as it relates to speaking with customers and team members on all Forman Mills written policy and procedures, training materials, directives and any other materials Forman Mills produces. Ability to perform basic math functions in order to operate the register, make change and conduct inventory. May be required to lift up to 40 lbs. and on occasions up to 70 lbs. from floor level with adequate fitness level to meet the demands of frequent walking, standing, stooping, kneeling, climbing, pushing and repetitive lifting with or without reasonable accommodation.