Italian Speaking Customer Service for Food & Beverage industry

Italian Speaking Customer Service Representative

Join Patrique Mercier Recruitment, the leading agency dedicated to helping candidates secure positions in their native language in various countries. Specializing in industries such as social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications, we pride ourselves on our exceptional recruitment process. We connect the best candidates with the right employers, ensuring a seamless match for both parties. Currently, we are seeking an enthusiastic Italian Speaking Customer Service representative for the Food & Beverage industry. This role represents an exciting opportunity to leverage your language skills while working in a dynamic and growing sector. At Patrique Mercier Recruitment, we believe in fostering connections that help individuals find their dream jobs abroad. By utilizing our extensive network and industry expertise, we strive to support candidates every step of the way in their job search journey. If you are passionate about customer service and fluent in Italian, we encourage you to explore this opportunity to embark on an exciting career path in an appealing international context.

Responsibilities

• Provide exceptional customer service to Italian-speaking clients in the Food & Beverage sector.
• Assist customers with inquiries, complaints, and product information.
• Process orders and handle returns efficiently while maintaining a positive customer experience.
• Collaborate with internal teams to resolve issues and improve client satisfaction.
• Gather and analyze customer feedback to enhance service delivery.
• Maintain detailed records of customer interactions and transactions in the CRM system.
• Educate customers about products and promotions to drive sales.