Compliance Specialist Insurance Restoration

Job Description

Job Description

Salary : 19.00 to 23.00

Compliance Specialist Join a Mission-Driven Restoration Leader

About Us

At Regency DRT , were in the business of restoring what matters most. As a leader in disaster recovery and property restoration, we work with top-tier insurance carriers, adjusters, and Third Party Administrators (TPAs) to deliver fast, professional, and high-quality restoration services across residential and commercial sectors. Compliance and accountability are critical to our successand thats where you come in.

We are seeking a sharp, detail-driven Compliance Specialist to ensure our projects meet the strict requirements set by our third-party partners. If youre passionate about process, love working behind the scenes to ensure excellence, and have a keen eye for documentation and deadlines, we want you on our team.

Position Overview

The Compliance Specialist will be responsible for overseeing all aspects of compliance related to third-party administrator programs. Youll manage documentation, enforce program-specific protocols, track metrics, and work closely with project teams to ensure that every job aligns with required performance standards. This role is essential for maintaining our high standing with national carriers and partner networks.

Key Responsibilities

• Monitor and maintain compliance with all TPA program guidelines and requirements across all job files.
• Audit job documentation regularly to ensure completeness, accuracy, and adherence to SLAs (Service Level Agreements).
• Track TPA scorecards, metrics, and performance indicators; proactively identify and correct issues before they impact ratings.
• Collaborate with project managers, estimators, and administrative staff to ensure files are properly documented and submitted.
• Submit required reports, updates, and file reviews to TPAs and insurance partners on time.
• Serve as the point of contact for all TPA compliance inquiries and updates, internally and externally.
• Provide training and support to field and office staff regarding TPA compliance procedures.
• Assist in updating internal processes and tools to meet evolving compliance standards.
• Coordinate responses to TPA audits, file reviews, and appeals as needed.

Qualifications

Our Core Values

At Regency DRT, we lead with purpose and stand by these guiding principles :

Integrity We do the right thing, even when no one is watching

Teamwork We support each other and succeed together

Excellence We strive for the highest standards in everything we do

Compassion We serve people in crisis with empathy and care

Accountability We take ownership of results and always follow through

If these values resonate with you, youll thrive here.

What We Offer

Ready to play a vital role in upholding our standards and building trust with industry-leading partners?

Join Regency DRT as a Compliance Specialist and make your impact behind the scenes where excellence starts.