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Product Manager, IoT Hardware
Product Manager, IoT HardwareWatts Water • Augusta, GA, US
Product Manager, IoT Hardware

Product Manager, IoT Hardware

Watts Water • Augusta, GA, US
[job_card.30_days_ago]
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  • [job_card.full_time]
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Watts Product Manager

We're Watts. Together, we're reimagining the future of water.

We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support it's to provide safe, clean water for the world, and to protect our planet's most valuable resource.

For 150 years, Watts has built best-in-class products that are trusted by customers in residential and commercial settings across the world. We are at the forefront of innovation, working with cutting-edge technology to provide smart and connected, sustainable water solutions for the future. Watts is a leading brand with a quality reputation and we have a dynamic future ahead.

We're Watts Digital a team of technology innovators at the forefront of a brand-new industry. Think of us as a fast-moving startup, but one that's housed within and backed by a stable organization that's led water products manufacturing for 150 years. Watts is a global provider of plumbing, heating, and water quality solutions for residential, commercial, and industrial applications.

Today, we are transforming the industry by introducing Nexa, our groundbreaking Intelligent Water Management SaaS platform. This innovation is redefining how commercial properties manage water delivering efficiency, sustainability, and risk mitigation through connected devices, predictive analytics, and actionable insights.

The plumbing and water management industry is undergoing a major shift, and Watts is leading the disruption. With Nexa, we combine IoT sensors, connected equipment, and a powerful SaaS platform to help building owners and operators reduce water waste, prevent costly damage, and achieve sustainability goals.

Nexa delivers value in three critical areas :

  • Leak Protection Detect and mitigate leaks before they cause costly damage.
  • Water Usage Insights Gain real-time visibility into water consumption to optimize efficiency and sustainability.
  • Water Systems Management Monitor and manage critical water systems for performance, compliance, and reliability.

Our mission is clear : to build a differentiated SaaS business that creates measurable value for customers and drives the future of intelligent water management.

Where you fit in :

We are on a mission to build a differentiated, advantaged SaaS business that creates lasting value for our customers and enterprise and are looking for a Product Manager to lead the strategy, development, and execution of IoT Hardware platform.

While there is no one "right" employee for this position, individuals who are most likely to succeed in the role are experienced Product Managers that are strategic thinkers with a strong technical foundation in IoT hardware and communications technologies. They thrive in cross-functional environments, balancing customer insights, business needs, and engineering constraints to drive product-market fit.

A bias toward action, comfort with ambiguity, and a passion for building scalable, high-impact solutions are essential. Those who excel here are agile-minded, customer-obsessed, and capable of translating complex technical requirements into clear, compelling product strategies that deliver measurable value.

How we work :

What we do is bold, transformational, and essential for the world and we do it collaboratively and without hierarchy. We believe in thinking out loud and in learning continuously, and that the best solutions come from diverse perspectives and open dialogue.

We're a scrappy bunch everyone here is a doer and has a tangible impact on what we make. And what we make all adds meaningful, measurable value for our customers and for our planet.

More details about the role :

The Product Manager will report to the Head of Product and is part of the Product team. It is remote, with travel as needed to collaborate with teams and hit the sales targets.

The Product Manager IoT Hardware for Watts Digital will own the strategy, development, and execution of the Watt Digital IoT hardware to enable and drive our portfolio of commercial digital solutions. IoT hardware includes all the sensors and communications related hardware that enables the collection and transmission of data from devices and equipment to the cloud. This includes making build vs. buy decisions, understanding Watts Digital and Business needs, to create a centralized strategy and hardware set for all of Watts.

Product Strategy :

  • Define vision, strategy, and multi-year roadmap for the Watts Digital IoT hardware strategy
  • Break down the multi-year roadmap into quarterly, iterative increments of measurable value utilizing an agile mindset
  • Ownership of the Hardware IoT roadmap which is developed by collecting VOC, competitive research, market research, and by partnering with the digital product management and engineering teams, Watts business unit engineering teams, and vendors
  • Full hardware lifecycle management ownership across a broad portfolio of hardware, including new product introduction, scaling, sustainment, & EOL
  • Act as the voice of the "customer" across target verticals, with a deep understanding of user personas, pain points, value at stake, and journeys
  • Identify hardware products and technologies that need to be incorporated into Watts' Digital product roadmap to drive customer value and differentiation
  • Work with a cross-functional team within Watts Digital and across Watts business units to define requirements and build IoT hardware with the goal of securing product market fit and growth
  • Ensure the right quality and speed of execution together with engineering teams
  • Communicate product strategy and vision to relevant business units and executive leadership to development alignment and buy-in
  • Execution :

  • Effectively prioritize and define product features so that Engineering, and others, can collaboratively design and execute
  • Partner with Nexa web and mobile app teams to create intuitive and delightful experiences for all IoT hardware
  • Drive IoT hardware manufacturing decisions to ensure quality, cost, and lead time needs are met by partnering with other functions within Watts Digital and Watts
  • Collaborate with Watts Business Units and a cross-functional team to define priorities and scope, design, concept test, and deliver innovative IoT hardware solutions
  • Continuously rebalance product / service features which maximize value to focus on the highest returning initiatives
  • Work closely with Commercial and Business Operations to drive a successful customer experience and value, with the aim to differentiate the Nexa platform retain and grow the business
  • Develop a delightful customer experience to add IoT devices easily and seamlessly to the solution to help drive adoption and customer satisfaction
  • Team contributions :

  • Support the team in creating a world-class digital solutions and user experiences
  • Contribute to a high-performing, innovative, one-team culture
  • Support Watts Digital leadership to ensure corporate objectives are met
  • Qualifications :

  • Mentality : start-up leader, solutions and value-driven, agile / can-do, creative, forward-thinking / disruptive
  • A bachelor's degree from an accredited educational institution
  • 5+ years of relevant experience building IoT solutions across spaces and bringing new products to market, ideally with a focus in IoT Hardware product management and strategy
  • Technical knowledge of IoT devices, communication protocols, sensors, and cellular gateway communication. Experience enabling 'Smart buildings' IoT technologies and using Modbus / BACnet a plus
  • Experience in conducting 'Voice of Customer' and translating this into business requirements and prioritization
  • Proven ability to influence others without direct leadership to drive business outcomes and create value for both Watts and customers
  • Experience with agile software development. Ability to manage time and schedules to meet aggressive deadlines and influence through persuasive written and verbal communication
  • Proven ability to work collaboratively within a diverse and large cross-functional team to define strategy, priorities, and gain alignment
  • An ability to think strategically and creatively
  • Superior interpersonal and communication skills
  • Ability to travel up to 20% of the time
  • Watts in it for you :

  • Competitive compensation based on your skills, qualifications, and experience
  • Comprehensive medical and dental coverage, retirement benefits
  • Family building benefits, including paid maternity / paternity leave
  • 10 paid holidays and Paid Time Off
  • Continued professional development opportunities and educational reimbursement
  • Additional perks such as fitness reimbursements and employee discount programs
  • How we work :

    At Watts, our culture is team-oriented and supportive. Employees here genuinely care about the quality of their work, and about each other. Our people are the heart of who we are and contribute to our longevity and continued success.

    And this is a place where you can have a big career. No matter your role, there are opportunities for learning and development, and

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