Service Advisor

Job Description

Job Description

Benefits :

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Relocation bonus

At Big O Tires, we dont just change tires we change the standard. As a locally owned, family-run business, backed by the strength of a national brand, we take pride in running high-performing shops built on grit, honesty, and real leadership. If youre sharp, dependable, and ready to be part of something bigger than a job, you might be exactly who were looking for.

Why Join Us?

Be part of a team that runs lean, strong, and smart not just anyone can hang here. We work hard, solve real problems, and take care of customers like they're family.

Generous commission structure

Profit sharing, not just promises when we win, you win.

Health, dental, and vision insurance

Paid time off and employee discounts

Room to grow we promote from within and invest in the right people.

Your voice matters here were not a corporate chain, were a team built on respect and results.

What Youll Do :

Lead front-of-house operations with energy, accuracy, and integrity

Sell tires and services with confidence and clarity no pressure tactics, just the right way

Write accurate repair orders, oversee technicians, and manage workflow like a pro

Handle customer concerns with professionalism and empathy

Track metrics, manage inventory, and help the store hit its performance targets

Support the Store Manager and step up when needed

What It Takes :

2+ years of experience in automotive service, tire sales, or service writing

Strong communication, leadership, and decision-making skills

The ability to problem-solve under pressure and shift gears fast

Solid computer skills and a mind for numbers

A high level of personal responsibility and a desire to win

Valid drivers license and a drive to do things right

This Isnt Just Another Job.

This is an opportunity to build a career, work with people who care, and be proud of what you do every single day. Youll need thick skin, sharp thinking, and the kind of hustle most people just dont have. But if that sounds like you well give you everything you need to succeed.