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Account Manager
Account ManagerOktopost • Detroit, Michigan, USA
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Account Manager

Account Manager

Oktopost • Detroit, Michigan, USA
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Are you an experienced Account Manager Account Executive or Customer Success star Looking to take a step forward in your professional career Do you want to join an amazing company with an outstanding product stellar team members and the best clients Then Oktopost is the place for you!

When Oktopost was founded in 2013 social media was still a question mark in B2B marketing. We saw its untapped potential to drive real business results and built a platform to help marketers turn social into a measurable growth channel.

Oktopost powers social media management and employee advocacy enabling B2B companies to become truly social organizations. While our social suite enables marketers to manage scale and measure social media programs our Marketing Intelligence solution empowers content and brand teams to build competitive strategies based on market insights.

Trusted by global brands and fully integrated with the modern marketing tech stack were a dedicated team focused on helping our customers succeed.

We are seeking a driven and proactive Account Manager to join our team. This role reports to our Account Management Team Lead for North America. You will own a book of Oktopost customers and be responsible for building long term value based relationships which lead to commercial revenue expansion and long term partnerships. This role combines sales expertise with a deep understanding of how to foster trusted long-term relationships and drive account growth.

What youll do

  • Responsible for all post-sale activities as part of the customers journey including initial onboarding social strategy and QBRs.
  • Cultivate strong long-term relationships with clients to enhance retention and loyalty.
  • Lead the expansion and renewal processes for a diverse portfolio of customers.
  • Collaborate with Solutions Managers to address clients technical requests and ensure they receive maximum value from our platform.
  • Analyze client needs and identify opportunities for upselling and cross-selling additional features and services.
  • Develop and maintain accurate forecasting and reporting.
  • Follow and continually execute the Oktopost process for account managers.

What were looking for

  • 2 years of B2B experience in Account Management or a similar client-facing or selling roles.
  • Proven sales experience with a track record of meeting or exceeding quotas.
  • Exceptional presentation verbal and written communication skills.
  • Strong organizational skills and the ability to thrive under pressure.
  • Familiarity with Salesforce is a plus.
  • Experience working in a SaaS environment is beneficial.
  • Knowledge of the digital marketing and social media world is advantageous.
  • Life as an Oktoposter

    At Oktopost were a curious collaborative and driven bunch who believe in doing great work and having fun while were at it. We value ambition creativity and a healthy dose of team spirit all wrapped up in a culture that encourages growth innovation and delivering real impact.

    No matter what department or region you join us from youll be part of a team that supports celebrates and challenges one another. From day one we want every Oktoposter to feel empowered inspired and truly at home.

    Were a team thats genuinely passionate about B2B social. We believe social media can shape brands spark meaningful conversations and drive real business results and wed love for you to be part of our journey.

    Required Experience :

    Manager

    Key Skills

    Business Development,Cement Plant,Business Support,Data Analysis,ASP

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

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