Systems Engineer Dedicated

Position Name: Systems Engineer
Reports to: Client Technology Manager
Location: Austin TX - Dedicated On-Site
Type: Full-Time Non-Exempt

Atlas Technicas mission is to shoulder IT management user support and cybersecurity for our clients who are hedge funds and other investment firms. Founded in 2016 we have grown year over year through our uncompromising focus on service.

We value ownership execution growth intelligence and camaraderie. We are looking for people who share our Core Values thrive and contribute to this environment while putting the customer first. At Atlas Technica we offer a competitive salary comprehensive benefits and great perks to our global Team. We strive to maintain a professional yet friendly environment while promoting professional and career development for our Team Members. Join Atlas Technica now!

We are seeking a Systems Engineer to join our rapidly growing organization. This is a highly technical role providing excellent career development opportunities for the successful candidate. You will be working with other Systems Engineers and Sr. Systems Engineers in a very collaborative environment which allows for very quick technical growth.

This position is classified as a 100% dedicated onsite role reporting to a clients office in Austin. A great opportunity to join a financial industry-focused MSP and become a dedicated onsite systems engineer at one of our high-profile customers. You will be an extension of the Atlas Support Team on-premises with the client and directly supporting their user base and infrastructure.

Responsibilities:

• Perform IT Support services to users onsite
• Use of a ticketing system to manage support queries
• Maintain documentation and comply with rules and guidelines of the organization
• Adherence to strict change control procedures

Requirements:

• 2 years of IT Experience (Desktop Support Systems Engineering Systems Administration)
• End-User Support / Desktop Support: Microsoft Windows Microsoft Office desktop and mobile device troubleshooting
• Strong verbal and written communication skills
• Support of primarily Microsoft 365 stack (Exchange Online SharePoint Online Intune Azure AD)
• Systems Administration: Knowledge of Microsoft Windows Server Platforms as well as Active Directory Group Policy good if you are familiar with Citrix XenApp
• Support of Sophos or similar products for endpoint threat management
• Basic understanding of virtualization platforms such as VMware or Hyper-V
• Understanding of networking: TCP/IP LAN / DMZ / WAN DHCP DNS Routing Switching and Firewalls
• Experience working in an MSP environment
• The candidate must be able to complete all physical requirements of the job which include but are not limited to the following; must be able to lift and/or carry up to 50 lbs; stand/sit for extended periods of time; push/pull; climb stairs; stoop kneel or crouch; use fingers/hands to handle or feel; reach above head or below knee level; and the ability to work around machinery and material handling equipment.

Desirable Qualities:

• Financial industry experience including familiarity with market vendor applications: Bloomberg Thompson Reuters FactSet CapIQ
• Significant experience in an MSP environment particularly utilizing the ConnectWise suite of products
• Exposure to/ability to support workloads in Azure or AWS
• Experience with vendors such as Google Workspace Box Dropbox Duo Okta AirWatch
• Experience with and ability to support Citrix XenApp or similar products
• Experience with cybersecurity solutions such as Carbon Black Cylance Crowdstrike Cyberhat
• Experience with Mimecast or other mail security gateway solutions such as IronPort or Proofpoint
• More than a basic understanding of Storage and Virtualization platforms such as Nimble Pure Storage NetApp EMC VMware Hyper-V XenServer

Atlas Technica is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race religion color national origin gender sexual orientation gender identity age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics.