Representative

CSUN strives to be a destination workplace where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success both for our students and our employees. We have a relentless passion for celebrating diversity equity and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do and enjoy the unique value the CSUN community can offer. If this sounds like you youve come to the right place. Learn more : Duties

Under general supervision the Representative supports the Office of the Registrar by providing front-line assistance related to academic records registration and admissions policies. The incumbents responsibilities include responding to inquiries from students applicants alumni faculty and the public through in-person phone email and virtual platforms. The role processes a high volume of academic record transactions including transcripts enrollment verifications demographic updates and degree progress documentation. Accuracy confidentiality and timely service are essential as is the ability to interpret university policies and communicate information clearly using multiple technologies.

• Provide general assistance related to academic registration and admissions policies.
• Works with applicants current students alumni and general inquiries from the public via any combination of email phone in-person tele-conferencing (Zoom etc.) and / or online chat technology / third-party technology (ChatBot CloudCard etc.) as necessary.
• Produce academic transcripts degree progress reports and enrollment verifications.
• Process demographic information changes; other routine updates to academic records as deemed necessary.
• Fulfill verification requests initiated by students and / or lenders.
• Performs other duties as assigned.
• NOTE : To view the full position description including all of the required qualifications copy and paste this link into your browser : to four (4) years of full-time general office clerical and administrative support experience that has provided the applicant with the knowledge and abilities listed.
• Equivalent to full-time college or university education / vocational school training in a business or job-related field may be substituted for up to two (2) years of the required experience on a year-for-year basis.

Knowledge Skills & Abilities

Pay Benefits & Work Schedule

General Information

Equal Employment Opportunity

CSUN is an Equal Opportunity Employer and prohibits discrimination based on Age Disability (physical or mental) Gender Gender Identity (including Nonbinary or Transgender) Gender Expression Genetic Information Marital Status Medical Condition Nationality Pregnancy or related conditions Race or Ethnicity (including color caste or ancestry) Religion or Religious Creed Sex (including Sex Stereotyping or Sex Characteristics) Sexual Orientation and Veteran or Military Status. Our nondiscrimination policy is outlined in the Interim CSU Nondiscrimination Policy. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Talent Acquisition at .

Required Experience :

Unclear Seniority

Key Skills

Data Entry,Deputy,Drafting,Hibernate,Administration Support,Activex

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 4047 - 5896