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Assistant General Manager for Chef Daniel Humm x CP
Assistant General Manager for Chef Daniel Humm x CPBeemok Hospitality • Charleston, SC, US
Assistant General Manager for Chef Daniel Humm x CP

Assistant General Manager for Chef Daniel Humm x CP

Beemok Hospitality • Charleston, SC, US
[job_card.30_days_ago]
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  • [job_card.full_time]
[job_card.job_description]

Assistant Restaurant Manager

The primary role of the Assistant Restaurant Manager is to support the day-to-day operations of the restaurant and ensure an exceptional guest experience. Assist the Manager in overseeing colleagues, managing finances, and maintaining high standards of service and quality.

Duties & Responsibilities

Assist the Restaurant Manager in overseeing all aspects of restaurant operations, including staffing, scheduling, and inventory management.

  • Be thoroughly familiar with all Meeting at Market menu items, specials, beverages, etc.
  • Maintain safe working conditions and practices.
  • Conduct daily pre-meal meetings with service staff.
  • Supervise the floor during operation. Coordinate all functions in the dining room during service.
  • Set service staff schedules.
  • Monitor and handle guest complaints, ensuring guest satisfaction.
  • Review departmental profits, payroll expenses, etc.
  • Review and maintain other expense control sheets.
  • Identify and implement methods for efficiency and reduction of payroll costs.
  • Administer pay increases according to length of service, performance evaluation, and hotel standards.
  • Assist in the development of new marketing ideas within the department.
  • Prepare monthly, quarterly, and yearly budget forecasts.
  • Conduct performance evaluations and disciplinary procedures.
  • Expedite table turnover and table resetting.
  • Coordinate and supervise the ordering of all Meeting at Market supplies. Conduct the monthly inventory of supplies.
  • Negotiate with external vendors.

Required Skills & Experience

  • College or vocational degree required, preferably in hotel / restaurant management, sales, or marketing.
  • Minimum five years of experience in a leadership position in a 4- or 5-star restaurant, with a minimum of three years of progressive management.
  • Accounting, budgeting, and financial statement working knowledge.
  • Proven leadership qualities.
  • Full working knowledge of restaurant operations, budgets, and management.
  • Ability to communicate with hotel guests, suppliers, and employees to their understanding.
  • Knowledge of all applicable State / Federal labor, liquor, and restaurant laws & regulations.
  • Ability to provide friendly, efficient, and courteous service to guests.
  • Ability to analyze written reports and prepare written or typed reports.
  • Ability to access, input, and retrieve information on the computer system.
  • Ability to work independently and exercise judgment to resolve personnel and production issues that arise during daily operations.
  • Ability to handle the stress inherent in overseeing operations, interacting with colleagues, and resolving guest problems.
  • Ability to work under pressure, be organized, self-motivated, and work well with others.
  • Strong positive attitude and ability to initiate a light conversation with guests.
  • Knowledge of hotel property and operating hours of each guest service area. Basic knowledge of Charleston and the surrounding areas.
  • Ability to provide legible communication.
  • Must be able to complete work in a timely, accurate, and thorough manner.
  • Ability to work effectively and relate well with senior management, colleagues, subordinates, and individuals inside and outside the hotel.
  • Understanding of the luxury hotel environment.
  • Additional foreign language skills are a plus.
  • Physical Requirements

    The physical demands described here are representative of those that must be met by a colleague to successfully perform the essential functions of this job :

  • Must be able to lift equipment, supplies, etc., of at least 30 pounds.
  • Must be able to resolve problems, handle conflict, and make effective decisions under pressure.
  • The role may require extended periods of time on your feet, especially during peak hotel hours or events.
  • Clear vision is important for reading reports, analyzing data, and overseeing activities.
  • Good hearing is necessary for effective communication with colleagues, guests, and stakeholders.
  • Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
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