Business Process Engineer

TechFlow Inc. is a leading provider of technology solutions and professional services to government agencies, delivering innovative solutions that drive mission success. We are seeking a skilled Business Process Engineer to join our Platform Services Division in support of a large government contract. This fully remote position focuses on the administration, configuration, and optimization of a Computerized Maintenance Management System (CMMS) platform that supports critical industrial asset maintenance operations. The ideal candidate will have a strong understanding of maintenance business processes and the technical expertise to configure enterprise-level systems to meet complex operational requirements.

Key Responsibilities

• Administer and configure the CMMS platform to support maintenance operations for industrial assets.
• Gather and analyze business requirements from stakeholders and translate them into system configurations.
• Design and implement workflows, business rules, and automation within the CMMS platform.
• Configure asset hierarchies, work order processes, preventive maintenance schedules, and inventory management functions.
• Develop and maintain system documentation including configuration guides, process flows, and standard operating procedures.
• Conduct user training and provide ongoing support to maintenance teams and system users.
• Perform system testing, quality assurance, and validation of configuration changes.
• Collaborate with technical teams to integrate the CMMS with other enterprise systems.
• Optimize business processes to improve maintenance efficiency and asset reliability.
• Monitor system performance and recommend enhancements to improve user experience.
• Support data migration, system upgrades, and platform enhancements.
• Ensure system configurations comply with government standards and security requirements.

Requirements

Preferred Qualifications

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Benefits

Founded in 1995 at the start of the dot-com revolution, TechFlow helped large commercial clients such as Dreamworks, Toshiba, MGM, and others modernize their business systems. Today, with deep operational roots in the bi-coastal innovation hubs of California and Washington DC, TechFlow continues as a leader in applying innovative engineering, technology, integration solutions, and support services to the Federal Government’s most demanding mission and business challenges.

Our culture thrives on out-of-the-box thinking and the unique powerful entrepreneurial expressions of our employee-owners. As a 100% employee-owned company, we have a shared expectation of commitment, accountability, and responsibility driven by a culture that embraces innovation and new ideas. Our goal is not to do what has been done, but to do it better.

TechFlow has four principal lines of business : Platform Services, Digital Services, Base Operations, and Energy and Mobility Solutions. Our company has a strong track record of successful contracts in both areas and encourages cross-collaboration.

TechFlow, Inc is 100% employee-owned. Come make a difference in a job that contributes to your future and helps us build an agile workplace!