Talent.com
Operations Head
Operations HeadPaul Murphy Associates • New York, NY, US
Operations Head

Operations Head

Paul Murphy Associates • New York, NY, US
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
  • [filters_job_card.quick_apply]
[job_card.job_description]

Title : Operations Head

Location : Chicago or New York

Our client is seeking a high impact Operations Head to lead their core Operations team. This leader will have end-to-end oversight of business operations, ensuring operational excellence across the platform.

Key Responsibilities

Operational Leadership

  • Lead, mentor, and manage a high-performing team of operationsprofessionals responsible for daily business operations functions.
  • Develop and enforce Standard Operating Procedures (SOPs), to ensureconsistency, and operational resilience to meet high controlsstandards.
  • Maintain ultimate accountability for the operational stability andcoordinate with stakeholders to resolve operational issues promptly.
  • Oversee the team's technical support function, ensuring promptresolution of customer connectivity issues, trade breaks, and executiondiscrepancies.
  • Act as the Subject Matter Expert (SME) on the FIX Protocol (4.x and 5.x),directing the team in troubleshooting complex order flow issues, APIcertifications, and network analysis.

Cross-Functional Initiatives & Regulatory Compliance

  • Drive continuous improvement initiatives across procedures and platform functionality to enhance efficiency and scalability.
  • Ensure all operations processes strictly adhere to internal control mandates.
  • Implement and monitor operational controls to mitigate risk, includingincident management and escalation protocols.
  • Partner with Product and Engineering teams to design and implementnew products, functionality and processes.

    • People Management

  • Lead, mentor, and manage a high-performing team of OperationsSpecialists responsible for daily business functions. Teach, coach anddevelop staff to build operational excellence and subject-matterexpertise.
  • Set clear goals, evaluate performance, and foster a culture ofaccountability, collaboration and professional development.
  • Ensure adequate staffing, training and coverage to support 24 / 7business operations.

    • Qualifications

    Required

  • 7+ years of experience in an Operations leadership / management rolewithin a futures / options exchange and / or clearinghouse, FCM,broker-dealer, or trading firm.
  • Deep, hands-on understanding of the full lifecycle of derivativeproducts (futures, swaps, options).
  • In-depth, hands-on expertise with the FIX Protocol (4.x and 5.x) and a solid understanding of electronic trading workflows, order books, and market data streams.
  • Demonstrated ability to lead technical teams, implement operational controls, manage multiple priorities, and execute complex projects under pressure.
  • Bachelor's degree in Finance, Computer Science, Information Systems, or a technical equivalent.

    • Preferred

  • Experience with API testing, certification, and low-latency network environments.
  • Proficiency in basic scripting languages (e.g., Python, SQL) for process automation and data analysis.

    • Competencies

  • Excellent verbal and written skills to effectively engage with regulators, executive leadership, technical teams, and market participants.
  • Confidence in making critical operational decisions under tight timelines and high-stress scenarios.
  • Leads with a mindset of continuous improvement and operational excellence.
    • [job_alerts.create_a_job]

    Operation • New York, NY, US

    [internal_linking.similar_jobs]
    Head of Revenue Operations

    Head of Revenue Operations

    Rogo • New York, NY, US
    [job_card.full_time]
    Sales Strategy, Operations, and Enablement.Design and optimize sales workflows and forecasting models.Drive data hygiene and insights across Salesforce and reporting tools.Lead performance analysis...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Head of Operations, Retail Funds

    Head of Operations, Retail Funds

    AngelList • New York, NY, US
    [job_card.full_time]
    Opening Retail Access to Venture.Innovation builds the future and creates opportunity.Yet everyday investors remain locked out. We’re here to change that.For decades, only a select few well-co...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Head of Trade Floor Ops & Investment Tech

    Head of Trade Floor Ops & Investment Tech

    LGBT Great • New York, NY, United States
    [job_card.full_time]
    An established industry player seeks a Head of Trade Floor Operations to lead technology transformation and enhance enterprise architecture. This pivotal role involves collaborating with senior lead...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Head of Business Operations (US)

    Head of Business Operations (US)

    Crossmint • Brooklyn, New York, US
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Crossmint is the leading enterprise-grade, all-in-one stablecoin infrastructure enabling fintechs and enterprises to integrate stablecoin rails and smart wallets with speed, compliance, and scale.T...[show_more]
    [last_updated.last_updated_1_day]
    Head of Business Operations

    Head of Business Operations

    Snorkel AI • New York, NY, United States
    [job_card.full_time]
    At Snorkel, we believe meaningful AI doesn’t start with the model, it starts with the data.We’re on a mission to help enterprises transform expert knowledge into specialized AI at scale.The AI land...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Head of Revenue Operations

    Head of Revenue Operations

    findigs • New York, New York, United States, 10001
    [job_card.full_time]
    Findigs is on a mission to make renting work for all of us : to support every path, and simplify the way forward.Were making every aspect of renting fairer, stress-free, and more convenient by chang...[show_more]
    [last_updated.last_updated_variable_days]
    Head of Technical Operations – Advocate

    Head of Technical Operations – Advocate

    Advocate • New York, New York, United States, 10001
    [job_card.full_time]
    Head of Technical Operations Advocate.Advocate is redefining how people access and manage benefits.We combine compassionate claimant representation with advanced technology to simplify and acceler...[show_more]
    [last_updated.last_updated_variable_days]
    Head of Sales, US

    Head of Sales, US

    QCP Group • New York, NY, United States
    [job_card.full_time]
    QCP is Asia's leading digital asset partner, empowering clients to seamlessly integrate digital assets into their portfolios. We offer a comprehensive range of solutions - from spot on / off ramping a...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Head of Sales

    Head of Sales

    osohq.com • New York, NY, United States
    [job_card.full_time]
    Companies like AWS, Stripe, and Twilio have shown that if a technology isnt core to your value proposition, you should offload it. Still, every engineering team builds and rebuilds one piece : .We see...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Head of Engineering

    Head of Engineering

    Perrigouk • New York, NY, United States
    [job_card.full_time]
    At Perrigo, we are driven by our mission to.Makes Lives Better Through Trusted Health and Wellness Solutions, Accessible to All. We are proud to be a Top 10 player in the European Consumer Self-Care...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Head of Revenue Operations

    Head of Revenue Operations

    Fyxer • New York, NY, US
    [job_card.full_time] +1
    Since launching in May 2024 we’ve grown to $22 million in ARR.We’re building an AI executive assistant that handles emails, scheduling, and follow-up, freeing people in client-facing ro...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Head of Operations : Global Fulfillment & 3PL Strategy

    Head of Operations : Global Fulfillment & 3PL Strategy

    24 Seven Inc. • Hoboken, NJ, United States
    [job_card.full_time]
    A fast-growing medical technology company located in Hoboken, NJ, seeks an experienced leader to oversee the order management team. The role involves ensuring timely delivery of customer orders, man...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Head of Origination

    Head of Origination

    Permian Labs • New York, NY, United States
    [job_card.full_time]
    AI infrastructure operators to access efficient, non‑recourse capital for GPU expansion.By transforming compute capacity into a bankable asset class, USD. AI simplifies and accelerates access to gro...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Operations Floor Lead

    Operations Floor Lead

    Analuisa • New York, NY, US
    [job_card.full_time]
    Ana Luisa is a Brooklyn-based e-commerce jewelry brand with a simple, but clear cut idea that high quality jewelry shouldn't cost the planet. We believe that how we create our pieces matters just as...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Head of Integrations

    Head of Integrations

    RedTech Recruitment Ltd. • Manhattan, NY, us
    [job_card.full_time]
    [filters_job_card.quick_apply]
    A fantastic opportunity has arisen for a Head of Integrations to join a pioneering software company that is transforming how global enterprises leverage cutting-edge technologies.This innovative bu...[show_more]
    [last_updated.last_updated_30]
    Head of Operations - Tailoring Company

    Head of Operations - Tailoring Company

    The Provider Finder • New York, NY, US
    [job_card.part_time] +1
    Head of Operations - Tailoring Business.Part-Time, On-Site (No Remote Work).Shopboy is a premier tailor shop located in Tribeca, offering a full range of alterations and repairs for both men and wo...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Head of Operations and Growth

    Head of Operations and Growth

    Recruiting From Scratch • New York, NY, United States
    [job_card.full_time]
    Who is Recruiting from Scratch : Recruiting from Scratch is a talent firm that focuses on placing the best candidate for our clients. Our team is 100% remote and we work with teams across North Ameri...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Head of Operations

    Head of Operations

    OnHires • New York, New York, .US
    [job_card.full_time]
    [filters_job_card.quick_apply]
    GTM, and customer success functions.Your leadership will inspire teams, enable sharp decision-making, and maintain high-level execution across the organization. Lead daily operations to ensure smoot...[show_more]
    [last_updated.last_updated_30]