Clinical Supervisor

COMPANY

At Catalyst Physician Group, primary care is redefined! As a physician-owned and physician-led organization, we are dedicated to transforming healthcare by putting patients at the center of everything we do. Our team of over 100 physicians and 500 employees operates across 21 locations in North Texas, providing personalized, accessible care that helps communities thrive.

JOB SUMMARY

The Clinical Supervisor-MA or LVN provides leadership and oversight to the clinical support team, ensuring high-quality patient care and efficient clinical operations. This exempt role is ideal for a Licensed Vocational Nurse (LVN) or Certified Medical Assistant MA) with strong clinical expertise, supervisory experience, and a commitment to patient-centered care.

The Clinical Supervisor is directly accountable for clinical team performance and compliance and reports to the Practice Administrator.

ROLE AND RESPONSIBILITIES:

• Clinical Leadership and Oversight
  • Supervise daily clinical workflows for one or more clinics depending on staff size, ensuring adherence to protocols and efficient patient flow.
  • May provide direct patient care 20-50% of the time to accommodate safe staffing.
  • Ensure compliance with clinical safety protocols and infection control procedures.
• Staff Supervision and Development
  • Interview and hire clinical staff in collaboration with the Practice Administrator
  • Train, mentor, and evaluate clinical staff performance
  • Coordinate staff schedules and assignments to meet clinic needs
  • Facilitate ongoing education and competency assessments for clinical staff
• Quality Assurance and Compliance
  • Monitor clinical documentation for accuracy and completeness
  • Ensure compliance with HIPAA, OSHA, CLIA Waiver compliance, vaccine storage and handling requirements, and state nursing regulations (LVNs)
  • Participate in quality improvement initiatives and audits
• Patient Care and Communication
  • Address patient concerns and escalate issues as necessary
  • Collaborate with physicians and administrative staff to enhance patient experience
  • Promote a positive and professional environment for patients and staff

MINIMUM QUALIFICATIONS AND REQUIREMENTS:

• For LVNs: Current Texas LVN license in good standing
• For MAs: Certification from an accredited Medical Assistant certifying body
• Minimum of 3 years of clinical experience in an outpatient setting
• At least 1 year of supervisory or leadership experience
• Proficiency in Electronic Medical Records (EMR) systems
• Current BLS certification

PREFERRED EXPERIENCE:

• Experience in a multi-provider clinic setting
• Bilingual (English/Spanish) proficiency

SKILLS AND ATTRIBUTES:

• Strong leadership and team-building skills
• Excellent communication and interpersonal abilities
• High attention to detail and organizational skills
• Ability to multitask and adapt in a fast-paced environment

COMPETITIVE BENEFIT PACKAGE:

• Compensation commensurate with experience
• Medical, Dental, Vision Insurance
• Short/Long term disability Insurance
• 401K with employer match
• Health Savings Account options
• Paid Holidays and PTO
• Referral Programs

At Catalyst, we believe in the power of relationships. Our patient-centric approach ensures that every individual receives comprehensive, connected care at all stages of life. From on-site lab services and telehealth to pediatrics and weight loss programs, we offer a wide range of services to meet diverse healthcare needs.

Join us in our mission to advance health through integrity, honesty, and exceptional patient care. Be a part of a dynamic team that is making a real difference in patient lives across all demographics and health spectrums. Together, we are Catalyst Physician Group - where your career can flourish as you help communities thrive.