Associate Director, IT Communications

It Communications Associate Director

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Salary Range $68,000.00 - $120,500.00

Overview

As a member of the internal communications team within the Office of Public Affairs and Communications, the IT Communications Associate Director reports to the Assistant Vice President, Internal Communications. The individual in this role will serve on the IT leadership team, provide support with strategic leadership messaging, and be responsible for the creation, management, and execution of internal communication for the IT division and developing communication plans to announce changes to the university community.

Required Skills and Abilities

1. Excellent oral and written communication, presentation, and facilitation skills.

2. Demonstrated experience in developing communications for a range of media and working with creative professionals in design, photography or video.

3. Well-developed strategic thinking and tactical skill, and the ability to solve problems. Ability to work independently and collaboratively within a team structure.

4. Ability to manage multiple tasks and competing priorities, evaluate changing needs, and meet strict high-level deadlines.

Principal Responsibilities

1. Creates and implements a communications strategy in support of the units short- and long-term goals and objectives; coordinates with other communications professionals to achieve institutional goals; leads the communications process within developed standards and protocols.

2. Leads and advises on leadership communications, programs, messages, stakeholder engagement, and activities

3. Manages relationships with key campus stakeholders with a high degree of professionalism, judgment and understanding of stakeholder goals.

4. Creates compelling story ideas and narratives; produces content for both external and internal channels; writes copy and social media posts and manages content.

5. Plans social media strategies for key University communications and programs. Monitors University social media assets for negative comments or misinformation.

6. Produces multimedia content and manages the work of graphic and web designers, student interns, printers, video producers and photographers.

7. Manages communication plans for all stakeholders by understanding the significance of campus initiatives, creates compelling stories and messages to translate the significance through language that is clear and accessible for public awareness.

8. Maintains the Yale brand and graphic identity standards; supports and maintains standard operating procedures; contributes to digital asset management.

9. May perform other duties as assigned.

Required Education and Experience

Bachelor's degree in English, Journalism, Communications or related field and five years of experience in public relations, journalism, corporate communications or an equivalent combination of education and experience. Demonstrated experience in developing communications for a range of media and working with creative professionals in design, photography, or video.