Directory Data & Content Analyst

Job Description

Job Description

Length : 6 months but will likely extend to 12 months. Does have potential to convert to FTE

Directory Data & Content Analyst

Job Summary

We are seeking a detail-oriented and analytical Directory Data & Content Analyst to support a large-scale initiative to audit, update, and maintain third-party directory listings for our global network of FBO locations. This role combines hands-on data entry with critical thinking to ensure accuracy, identify gaps, and uncover opportunities for improvement. You will work closely with Marketing, Digital, and CRM teams to execute updates, validate content, and help establish a sustainable maintenance process.

Key Responsibilities

• Audit existing listings across multiple external directories such as AirNav, ForeFlight, AC-U-Kwik, GlobalAir, Google Business Profiles, and more.
• Compare directory data against internal master records to identify discrepancies and ensure consistency.
• Perform accurate data entry and updates across platforms using approved content.
• Validate live updates and maintain documentation in project tracking tools such as Monday.com.
• Flag anomalies, missing fields, or inconsistencies and escalate for resolution.
• Provide insights on gaps, trends, and opportunities to improve directory visibility and user experience.
• Assist in creating and refining templates for directory updates, including field requirements and examples.
• Support development of a recurring maintenance model and governance process.
• Collaborate with internal teams and external contractors to accelerate audit and update cycles.

Qualifications

Ideal Candidate Profile