Field Service Technician (Remote)

If you are an experienced, highly-technical, Field Service Technician who likes to travel while being based out of your home, we would love to speak with you.

What will you be doing?

• You can effectively install and setup all Wexxar / Bel / IPak machines
• You will perform Field rebuilds (partial or complete) of Wexxar / Bel / IPak equipment
• You provide amazing customer service by assisting customers through troubleshooting and resolving issues over the phone or at customer’s facility
• When not traveling you will assist / work with engineering on sign-off process, customer FAT's or provide customer tech support
• Effectively trouble shoot all PLC and / or HMI programs, and / or Servo controllers on the Wexxar / Bel / IPak equipment working in the field
• Trouble shoot electrical, pneumatic or mechanical problems in the field on the Wexxar / Bel / IPak equipment
• Advise customer of parts needed; act as Salesperson to recommend parts for purchase
• Complete service reports, expense reports, and online incident reports on Syteline on time as per company policy
• Sometimes you will be asked to travel on short notice (Customer emergencies)
• Freedom to arrange your own travel and accommodation using the company system while of course following procedures and policies
• Because continuous learning is what we believe in you will continually update yourself on all Wexxar / Bel / IPak products by participating in on-site and off-site training sessions and courses

What’s in it for you?

There's no monopoly on innovative ideas or limits to how far you can advance with our team. We offer an open, communicative environment that fosters individual initiative. We pride ourselves in being a company where people choose to build a career.

In addition to growth opportunities, as a ProMach employee, you receive more than just a paycheck. Total compensation includes your salary, comprehensive medical / dental programs, as well as life insurance, a generous paid time off program, and a retirement savings plan with a company match. And because we understand the importance of feeling protected, there is no waiting period for benefits – you are eligible on your first day of employment!

If this sounds like you, we want to connect!

was named to the Inc. 5,000 list of the fastest growing private companies in the U.S. seven times. We continue to introduce innovative products, enter new markets, expand our global presence, and actively acquire new capabilities.

We have the rewards, opportunities, and the market strength of a large organization combined with the entrepreneurial culture of a small, fast-paced company. You will enjoy the benefits of working with a growing company that competes globally with the personal touch and feel of a smaller company where you can make an impact every day.

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ProMach is an Equal Opportunity Employer. Pro Mach uses E-Verify to verify employment eligibility of all new hires to work in the United States. Pro Mach is a drug-free workplace.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Salary Range dependent on qualifications and experience :

Min $30 / hr

Mid $36.5 / hr

Max $45 / hr