Benefits :
- Employee discounts
- Flexible schedule
- Paid time off
- Parental leave
Benefits / Perks
Paid trainingPaid time offEmployee discountFlexible SchedulingCompetitive CompensationJob Summary
KidsUnited is a Soccer Development Center for early development. Are you looking for a fast-paced, fun, and exciting career? KidsUnited is the leading brand in early development through soccer. We are looking for a Club Manager to join our energetic team! The ideal candidate is self motivated, organized, and personable with a drive for success and opportunity. You have previous sales and management experience, can demonstrate premium customer service abilities, are out-going, enthusiastic, and have ambition to grow with a developing brand. The Club Manager is responsible for overseeing all operations of the club as well as meeting and exceeding all key performance sales goals.
Responsibilities
Lead and coordinate initial and ongoing sales driversResponsible for overseeing the sales process and systemsManage, monitor, coach, develop and evaluate the performance of the staffMonitor the hiring, training and scheduling of all KidsUnited staffResponsible for recruiting and on-boarding all new KidsUnited employeesModel all studio activities through self-involvement (leading by example)Train and mentor subordinates for ongoing success and future growthProperly empower, monitor and evaluate specifically assigned responsibilities of sales teamBe promotionally-oriented and have the ability to direct sales through company required outreach programsProvide and maintain the highest level of customer serviceProvide effective decision making regarding customer service issuesGreet members, guests, and prospective membersAnswer phone calls and assist membersCommunicate with leads and potential members through calls, texts, emails, and in-person meetingsProvide an excellent onboarding experienceAssist members with resolving any concerns or complaintsProperly managing and exceeding all KidsUnited sales and operational budgetsQualifications
High school diploma / GED requiredProven sales leadership REQUIRED!Must possess excellent leadership and management skills to create a positive, successful environment for staff and clientsMin 2-3 years of previous sales experience requiredMin 2-3 years of management experience required, including directly overseeing all aspects of staff management from hiring, training, supporting, discipline, and terminationStrong work ethic, integrity, and professional demeanorMust possess excellent leadership and management skills to create a positive, successful environment for staff and clientsSolid verbal and written communication skills requiredAbility to multi-task and manage client and staff concernsAbility to work and function in a TEAM environmentFlexible to work day, evening and / or weekend hours as neededSpanish speaking preferred