Customer Success Manager

A company is looking for a Customer Success Manager II, Mid-Market.

Key Responsibilities

Own and manage customer relationships to showcase the value of the product and ensure customer happiness

Serve as a trusted advisor, advocating for customer needs and feature requests to internal teams

Collaborate with high-profile companies to enhance their hiring processes and prevent churn

Required Qualifications

2-4 years of experience in account management or customer success management in the tech industry

Ability to handle conflicting priorities

Experience in providing support and mentorship on products and services

Must be authorized to work in the United States on a full-time basis

Unique talents and transferable skills are valued, even if not aligned with all outlined qualifications