Technical Architect (Pre-Sales) - All Levels

The Salesforce Cloud Technical Architect is a pre‑sales customer‑facing enterprise domain expert applying broad technical skills, with industry knowledge and deep business acumen, supporting sales teams in developing Salesforce value propositions that align to our customers’ business strategies on digital transformation and cloud adoption. The Salesforce Cloud Technical Architect is a subject‑matter expert in one or more categories that may include : business strategy, application architecture, data & information, integration, security, cloud computing, artificial intelligence, distributed platforms, mobile, and analytics. With a solid blend of technical and sales skills, the Salesforce Cloud Technical Architect uses a consultative approach to understand business and technical requirements. The Salesforce Cloud Technical Architect determines which Salesforce and third‑party technologies to leverage in customer‑driven architectures, based upon product knowledge, industry experience, industry‑standard integration frameworks and Salesforce Architecture methodologies. With a broad IT background including solution architecture, technical architecture, software / systems engineering, cloud computing, and governance, the Salesforce Cloud Technical Architect leads key discussions and considerations around change programs from both a business and technical perspective.

The Salesforce Cloud Technical Architect helps the sales teams develop specific, repeatable propositions and go‑to‑market strategies.

The Salesforce Cloud Technical Architect also participates in the delivery of solution best practices, reference architectures, educational sessions and industry summits to existing customers, partners and to internal audiences.

Baseline Requirements :

Ability to understand business & IT department requirements, translate those business needs into a compelling solution, and present your recommendations to executive, technical, and business audience.

Deep knowledge of enterprise software applications and their delivery

Some coding experience and a willingness to work with code (Apex, Node, Go, R, Java or C#, JavaScript, python, Ruby, etc.)

Database and data management fundamentals

Web and mobile application development and architecture

Application lifecycle management

Integration principles and tools

Enterprise data management tools and methods

Process orchestration

Principles of network, application, and information security

Strong oral, written, presentation, and interpersonal communication and relationship skills.

Strategic problem solver, thought leadership and comfort communicating with executive audiences.

Excellent time management skills and the ability to support multiple, concurrent projects.

Lifelong learner, inquisitive, practical, and passionate about technology and sharing knowledge.

Willing and able to travel domestically.

Bachelor’s degree in Computer Science, MIS, Software Engineering, Electrical Engineering, Data Science, Management Information Systems, other STEM degrees or equivalent work experience. Graduate study a plus.

Preferred Requirements :

Experience working as an architect, solution engineer, IT consultant or developer in a customer‑facing role that provided differentiated software technology solutions. We are open to a variety of backgrounds.

Experience in roles that required working hands‑on to build, implement, administrate, or maintain enterprise software (e.g. software engineer, implementation architect, integration architect, or similar).

Understanding of risk mitigation, compliance and security.

Experience with design thinking, persona‑based discovery or other innovation techniques.

Proven experience in a specific field, vertical or market segment is helpful.

Knowledge of the Salesforce platform, including Salesforce Certifications and / or Trailhead Superbadges

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