Our associates celebrate lives. We celebrate our associates.
Consider the possibilities of joining a Great Place to Work!
Demonstrating warmth and professionalism, provide guidance, assistance, and answer visiting families, guests, and vendor questions. May assist with reception set-up/clean-up and visitation set-up/removal.
Essential Job Functions: Must be able to perform the essential functions of the job with or without reasonable accommodations.
Receive deceased personal belongings from family. Prompt the family about special requests or return of particular belongings. Inventory personal belongings and log into software system. Package personal belongings and deliver to Quality Control. It is imperative that personal belongings are controlled precisely to procedures.
As requested by the Officiant or Services Director, assist with visitation room set-up including casket placement, casket viewing of deceased, floral arrangements,
As requested, assist with general set-up, serving, and clean-up of receptions at Garden View Reception Center. May greet and assist visitors. Other responsibilities as requested or assigned.
Experience, Education, and Skills:
High School Diploma or equivalent
At least two (2) years reception, hospitality, or customer service experience
Basic PC skills with MSWord and Outlook as well as data entry into company software
Exhibit warmth and compassion during situations of emotional distress
Cultural sensitivity and tactfulness to interact with a variety of cultures and language barriers
Excellent interpersonal relations skills exhibiting warmth, compassion, empathy and diplomacy under pressure
Current Hepatitis B vaccination (HBV)
CA Drivers’ License and good driving record; safely drive Company vehicles
Working Environment:
Work mostly indoors and occasionally outdoors up to 40 hours per week and as needed, in all weather conditions, assisting with coordinating and conducting funeral events for grieving families. The atmosphere can be heavy with grief and sad emotions. Incumbent must be able to work effectively in this atmosphere by not letting it affect his/her ability to provide the level of professional service that families expect. Must be able to remain positive, calm, and composed during stressful situations; and present a professional appearance at all times. Must work daily with interruptions and changing schedules; be able to work a flexible schedule, depending on business needs; work in two- to four-hour blocks of time; work occasional evenings and/or weekends and holidays.
Physical Requirements:
Compensation:
$20.00/hr - $22.50/hr
Exact compensation may vary based on skills, experience, and location.
Benefits:
Part-time associates working an average 20 hours a week may be eligible for 401(k).
Rose Hills is an Equal Opportunity Employer. The company’s hiring procedures do not discriminate against any person on the basis of race, color, national origin, religion, ethnicity, age, sex, sexual-orientation, veteran’s status or disability, or any other legally protected status.
SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.
Postal Code: 90601
Category (Portal Searching): Operations
Job Location: US-CA - Whittier
Job Profile ID: R00358
Time Type: Part time
Location Name: Rose Hills Company
Visitation Assistant • 3888 Workman Mill Rd, Whittier, CA, USA
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