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Implementation Manager
Implementation ManagerCare Logistics • Alpharetta, GA, United States
Implementation Manager

Implementation Manager

Care Logistics • Alpharetta, GA, United States
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  • [job_card.full_time]
[job_card.job_description]

The Implementation Manager will lead complex, enterprise-level implementation projects across our healthcare client base. This role requires a strategic thinker with deep knowledge of healthcare systems, exceptional leadership skills, and a proven track record of delivering large-scale technology solutions on time and within budget.

ESSENTIAL RESPONSIBILITIES :

  • Lead end-to-end project management for large-scale healthcare technology implementations, including HER system integration, data platforms, and digital health solutions.
  • Develop and manage detailed project plans, timelines, budgets, and resource allocations.
  • Serve as the primary point of contact for clients, ensuring clear communication, alignment of expectations, and stakeholder engagement.
  • Coordinate cross-functional teams including consultants, developers, analysts, and client personnel.
  • Identify and mitigate project risks and issues, ensuring proactive resolution and minimal disruption.
  • Ensure compliance with healthcare regulations (e.g., HIPPA, HITECH) and internal quality standards.
  • Provide regular status updates and executive-level reporting to internal and external stakeholders.
  • Build strong, trust-based relationships with clinical, operational, and IT leaders at hospitals and health systems.
  • Drive continuous improvement in project delivery methodologies and client satisfaction.
  • Travel to client locations to oversee and support implementation efforts.

QUALIFICATIONS – EDUCATION, WORK EXPERIENCE, CERTIFICATIONS :

REQUIRED

  • Bachelor’s degree in Healthcare Administration, Information Technology, Business, or related field (Master’s preferred)
  • PMP, PMI-ACP, or equivalent project management certification required
  • Minimum 3-5 years of project management experience, with at least 2 years in healthcare technology implementations
  • Proven experience managing multi-million dollar projects and large, cross-functional teams
  • Strong understanding of healthcare operations, clinical workflows, and regulatory requirements
  • Excellent communication, negotiation, and stakeholder management skills
  • Proficiency in project management tools (e.g., MS Project, Jira, Smartsheet)
  • Capable of seeing the big picture while managing the details
  • Ability to identify the need to adjust short term strategies, priorities or actions to achieve desired long term results
  • Ability to cope with rapidly changing information in a fast-paced environment

    • PREFERRED

  • Experience with EHR systems, preferably in the acute care setting (e.g., Epic, Cerner, Meditech)
  • Familiarity with healthcare data standards (e.g., HL7, FHIR)
  • Consulting background with client-facing responsibilities

    • KNOWLEDGE, SKILLS, AND ABILITIES :

    Adaptability :

  • Ability to embrace change and shift focus when unexpected work arises

    • Time Management :

  • Ability to use discernment to prioritize tasks and decide what to focus on to maximize impact

    • Customer Service :

  • Ability to actively seek to understand the needs of others and provide a positive experience that addresses their needs, questions, and concerns

    • TRAVEL REQUIREMENTS & WORKING CONDITIONS :

  • 30-60% domestic travel required
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
  • While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; write; type; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and smell
  • The employee must frequently lift and / or move up to 50 pounds
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
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