Supervisor - Production

If you’ve worn a pair of glasses, we’ve already met.

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray-Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut, LensCrafters, and Target Optical, and leading e-commerce platforms.

Our unique business model and relentless pursuit of operational excellence ensures that consumers everywhere have access to products. Balancing speed, efficiency and proximity, the Company manages a global supply chain with cutting-edge technology, based on centralization for frames and on a capillary network for lens finishing and prescription laboratories. In our dynamic environment, fueled by technology and innovation, our people have the space to pioneer new solutions.

Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

GENERAL FUNCTION :

The Production Supervisor is responsible for the day-to-day activities to achieve the established metrics and standards for safety, quality, production, customer service, and people management. The Production Supervisor is responsible for developing high-performing teams, being a change agent and continuous improvement, driving results, inspecting what is expected, and building a best-in-class working environment. Leads production teams to achieve daily goals and objectives.

MAJOR DUTIES AND RESPONSIBILITIES :

• Working knowledge of all aspects within the manufacturing area.
• Monitor and evaluate productivity through team and individual metrics.
• Actively participate and engage in continuous improvement processes and coach employees on such initiatives
• Display an excellent understanding of our unique selling proposition and effectively communicate those benefits to the team as well as potential and existing accounts.
• Effectively communicate company policies and procedures to the team.
• Manage and coach employees and ensure timely performance reviews and proper documentation of performance issues.
• Responsible for effective scheduling of vacation hours, with consideration of seasonality workloads.
• Maintain production records as well as machine maintenance records and charting.
• Communicate with offsite vendors in troubleshooting office and lab machine errors and breakdowns using remote interfaces.
• Maintain close association with accounts, internal and external, and address issues of product information and Rx service, as well as render decisions on matters of company policies and procedures.
• Act as a role model and foster motivation, commitment and teamwork within the workplace.
• Maintain work area in a neat, clean, and organized condition.
• Understands and follows all company and manufacturer’s policies and procedures and assures compliance of all attendance & safety rules and regulations. Maintains confidentiality of all proprietary and HIPAA protected information.
• Willingly assist others as necessary to keep work current, meet deadlines or maintain an even workload. Cooperates with other coworkers and demonstrates a good attitude. Performs an acceptable quantity and quality of work on time as required.
• Provide proper training, work direction, and technical guidance for less experienced coworkers. Attend in-house or sponsored training meetings when necessary, including supervisory training classes as offered locally and suggested by management.
• Performs other duties as assigned.

BASIC QUALIFICATIONS :

PREFERRED QUALIFICATIONS :

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and / or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off / vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com .

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.