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Collections District Manager
Collections District ManagerAmerican Red Cross • Novi, Michigan, USA
Collections District Manager

Collections District Manager

American Red Cross • Novi, Michigan, USA
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  • [job_card.full_time]
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By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the worlds largest humanitarian network

Join usWhere your Career is a Force for Good!

Job Description :

Joining The American Red Cross is like nothing else its as much something you feel as something you do. You become a vital part of the worlds largest humanitarian network. Joining a team of welcoming individuals who are exceptional yet unassuming. Diverse yet uncompromising in unity. You grow your career within a movement that matters where success is measured in people helped communities made whole and individuals equipped to never stop changing lives and situations for the better.

When you choose to be a force for good youll have mentors who empower your growth along a purposeful career path. You align your lifes work with an ongoing mission thats bigger than all of us. As you care for others youre cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

Where Your Career is a Force for Good!

WHAT YOU NEED TO KNOW

As the District Manager for Blood Collections mobile units Detroit District you will oversee collection teams to ensure the achievement of blood collection goals business initiatives and quality metrics. This position will be based out of our Novi location with regular travel to Wayne Oakland Macomb St Clair this role you will use your biomedical knowledge logistics / supply chain experience strong leadership skills and the ability to manage union relations to lead our team effectively. You will enforce organizational policies drive production and process improvement in the most cost-effective manner possible while fostering future leadership and collaboration. Your operational mindset and communication skills will be key to driving success and efficiency.

WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities) :

  • Develop and monitor assigned collections budget to ensure sufficient capacity and effective utilization of resources.
  • Responsible for managing assigned mobile operations and may oversee the use of multiple technologies. Coordinate with multiple department functional areas to ensure achievement of assigned collection goals business initiatives and metrics for quality service excellence and process improvement in the most efficient and cost-effective manner possible.
  • Monitor evaluate and correct donor flow and customer service problems in collaboration with Donor Recruitment to enhance the donor experience and contribute to achievement of organizational goals.
  • Manage coach and mentor supervisors and staff in accordance with personnel policies and bargaining unit contracts including performance evaluations disciplinary actions and employment decisions to enhance success of the operation and minimize turnover.
  • Ensure appropriate staffing is in place to efficiently and effectively run operations. Coordinate department training and / or communication protocols including in-services regulatory requirements and new staff training. Ensure teams successfully perform collections that meet patient need such as right-type mix and demand requirements for day of week and manufacturing location.
  • May operate ARC vehicles as required including load set up maintain and tear down supplies and equipment as required.
  • Ensure effective internal and external communication between all department levels and functions to foster teamwork and enhance operational success.
  • Participate in divisional and national projects
  • Travel : approximately 50%; could vary as business needs arise. May travel outside of district

Pay Information :

Our target pay for this position is $ : 90080

This job will be posted for a minimum of five business days and extended if the applicant pool needs to be expanded.

Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills how many years of experience you have and comparison to other employees already in this role.

This role may be eligible for relocation assistance

WHAT YOU NEED TO SUCCEED :

  • Bachelors degree in nursing management or equivalent combination of education and related experiencerequired.
  • Minimum seven years of related experience including four yearsmanagement experience required.
  • Knowledge of regulatory compliance group dynamics customer maintenance negotiation skills and project management preferred.
  • Excellent organizational skills ability to handle multiple priorities effectively assimilate information quickly analyze problems and implement appropriate solutions appropriately required.
  • Ability to work independently while developing a functioning team. Must have excellent public relations skills interpersonal skills and the ability to effectively interact with all levels of staff hospital personnel physicians volunteers and donors.
  • Excellent verbal and written communication skills including training presentation and negotiation skills.
  • Proficient with Microsoft Office applications including PowerPoint and Excel.
  • A current valid drivers license and good driving record is required.
  • A combination of candidates education and general experience satisfies requirements so long as the total years equate to the descriptions minimum education and general experience years combined (Management experience cannot be substituted).
  • WHAT WILL GIVE YOU THE COMPETITIVE EDGE :

  • Experience working with union staff; able to manage union relations
  • BENEFITS FOR YOU :

    As a mission-based organization we believe our team needs great support to do great work. Our comprehensive package includes :

  • Medical Dental Vision plans
  • Health Spending Accounts & Flexible Spending Accounts
  • PTO : Starting at 15 days a year; based on type of job and tenure
  • Holidays : 11 paid holidays comprised of six core holidays and five floating holidays
  • 401K with up to 6% match
  • Paid Family Leave
  • Employee Assistance
  • Disability and Insurance : Short Long Term
  • Service Awards and recognition
  • Apply now! Joining our team will provide you with the opportunity to

    make your career a force for good!

    The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex gender identity sexual orientation race color religion national origin disability protected veteran status age or any other characteristic protected by law.

    Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers San Diego Fair Chance Ordinance the California Fair Chance Act and any other applicable state and local laws.

    AmeriCorps the federal agency that brings people together through service and its partners the Peace Corps AmeriCorps Alums National Peace Corps Association and the Service Year Alliance launched Employers of National Service to connect national service alumni with opportunities in the Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.

    Interested in Volunteering Visit to learn more including our most-needed volunteer positions.

    To view the EEOC Summary of Rights click here : Summary of Rights

    Required Experience :

    Manager

    Key Skills

    Restaurant Experience,Succession Planning,Store Management Experience,Management Experience,Profit & Loss,Conflict Management,Operations Management,Financial Analysis,Financial Report Interpretation,Leadership Experience,P&L Management,Retail Management

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

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