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Customer Service Team Member
Customer Service Team MemberChick-fil-A • Red Oak, GA, US
Customer Service Team Member

Customer Service Team Member

Chick-fil-A • Red Oak, GA, US
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Customer Service Team Member

At Chick-fil-A, Customer Service Team members are responsible for providing an exceptional dining experience for everyone they serve each day. We are looking for both full-time and part-time Customer Service Team Members who are hard-working, team-oriented, friendly, and honest. The perks of being a Chick-fil-A Team Member include flexible hours, competitive pay, and a positive atmosphere! This location is a Chick-fil-A, Inc.-operated location. Team Members at this location are employed by COR Restaurant Services, LLC, a wholly-owned subsidiary of Chick-fil-A, Inc.

Responsibilities

  • Following Chick-fil-A's operational policies and procedures.
  • Greeting and serving guests with enthusiasm, courtesy, and hospitality.
  • Taking orders and making accurate changes quickly.
  • Demonstrating knowledge of the brand, products, and promotions.
  • Ensuring guest complaints are resolved properly and swiftly.
  • Ensuring product quality and consistency.
  • Assisting leadership in executing opening and / or closing procedures.
  • Modeling and supporting clear communications between the front counter and kitchen staff.
  • Following sanitation and safety procedures.
  • Maintaining consistent attendance and punctuality.

Requirements

  • Ability to handle multiple tasks at once and work in a fast-paced environment.
  • Ability to stand for prolonged periods, walk, bend, kneel, squat, and lift heavy objects, as needed.
  • Ability to work at a quick, yet efficient and thorough pace.
  • Team-oriented, adaptable, dependable, and strong work ethic.
  • Positive attitude.
  • Customer service oriented.
  • Ability to communicate effectively with guests and team members.
  • Honors and encourages others to follow the visions and values of the business.
  • Treats others with honor, dignity, and respect.

    • Benefits

  • Sick time or paid leave in jurisdictions where mandated
  • Excellent career advancement opportunities
  • Remarkable Futures Scholarship opportunities
  • 100% Employer-paid Employee Assistance Program for Team Members and their Dependents
  • Employer-subsidized Medical / Rx insurance, dental insurance, and vision insurance for full-time Team Members and their Dependents
  • Optional voluntary life insurance for full-time Team Members with premiums paid via payroll deduction
  • 401(k) retirement plan with up to 5% Employer-paid matching contribution for Team Members 21 or older who have completed 1 year of service with a minimum of 1,000 hours worked in the applicable 12 month period, or who have completed 3 consecutive years of service (reduces to 2 consecutive years of service in 2025) with a minimum of 500 hours worked in each consecutive 12-month period
  • Free meal benefits based on scheduled hours
  • Closed on Sundays

    • Work Schedule

  • Weekend availability
  • Monday to Friday
  • Holidays
  • Day shift
  • Night shift
  • Other

    • Benefits

  • Flexible schedule
  • Health insurance
  • Paid training
  • Other
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