Front Desk Admin (Onsite, Temp)

Our clients mission is to help everyone find their place in the world. They were founded in 2012 and have been revolutionizing the real estate industry with their end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients.

They are currently seeking a temporary Office Administrator to join them in one of their offices in the Carmel Mountain area in San Diego !

Position details :

• Target start date : Jan 1 2026
• Anticipated end date : July 1 2026
• Work schedule : Monday - Friday 9 : 00am - 5pm
• Pay range : $25.00 per hour
• Office Location : Carmel Mountain

Role Overview

The Office Administrator (OA) is a core in-office role in all of our sales offices. This position reports to and supports the Agent Experience and Sales Management Teams in ensuring a seamless and exceptional office experience. The OA demonstrates dynamic customer focus positivity approachability flexibility and capabilities to perform in a fast-paced environment. An OA is the first impression for the office ensuring the office runs efficiently providing our customers unparalleled service and playing a critical role in the daily operations of the office.

Front End Agent Facing Behaviors

Serves as the face of the office by welcoming and coordinating guests and providing a high-touch experience

Builds and nurtures relationships with all customers in the office through frequent touch bases throughout the day

Provides services including but not limited to : recognition networking community and retention

Maintains office environment by ensuring the office stays clean stocked and organized throughout the day

Answer and direct all incoming calls to the appropriate parties.

Solves problems as they occur; escalate facilities / office issues as needed

Print projects submitted by agents according to company printing policy

Back End Administrative Tasks

Manage and execute the offices standard operating procedures

Ensure cleanliness and overall organization of all areas of the office at all times including reception conference rooms kitchen and general common areas

Oversee planning and logistics associated with office-based events and meetings

Manage internal communications including office updates per the guidance of Sales Manager

Field internal and external general office inquiries

Liaise with Fed-Ex UPS USPS etc. for all incoming and outgoing packages

Collect and distribute all incoming mail

Assist as needed with facilities management inquiries and service requests for the office and escalate as necessary

Communicate with team members to maintain and order necessary office supplies from appropriate vendors

Work collaboratively with other team members and departments to champion questions and feedback on behalf of agents.

Partner closely with the Operations Managers and Sales Managers to support them with anything they need.

Maintain the internal roster of agents to ensure the directory is up to date.

Sales Meeting preparation : Setting up for in-office Sales meetings. Welcoming the presenters and introducing them to the Sales Managers prior to the meetings. Setting up food / coffee / seating and breaking down / cleaning up before and after Sales meetings every Wednesday.

Qualifications :

What theyre looking for...

1-2 years previous experience in customer service office management hospitality or operations

Previous experience in real estate a plus

Previous experience working with enterprise technology (Zendesk Salesforce Confluence) is a plus

Great listening skills connects well with others and is empathetic of the customers pain points

A passion for creating community within a space; you encourage in-office interaction bonding and engagement

Strong problem-solving and analytical skills allowing you to adapt and formulate solutions quickly

Strong verbal communication and presentation skills

Meticulous attention to detail highly organized

Ability to work in the office during standard operating hours

Ability to lift up to 25 lbs

Additional Information :

All your information will be kept confidential according to EEO guidelines.

Remote Work : No

Employment Type : Contract

Key Skills

Arabic Speaking,Administration,General Services,Billing,Import,Administration Support

Experience : years

Vacancy : 1