Job Title : Engineer
Location : New York City NY (onsite)
Job Type : Full time
Job Description
Audio Video Conferencing Engineer (Poly Teams & Zoom)
Design and deploy AV and collaboration systems for business units including Microsoft Teams Rooms (MTR) Zoom Rooms and PexIP / CVI interoperability gateways.
Support project rollouts for new conference rooms huddle spaces event areas and hybrid collaboration setups.
Configure and maintain HP / Poly conferencing systems (G7500 Studio X RealPresence Trio) and Barco ClickShare devices.
Integrate AV-over-IP NDI Dante VLANs QoS and other networking principles into enterprise AV ecosystems.
Provide Tier 2 / 3 technical support during project deployments ensuring business units receive timely issue resolution and technical guidance.
Partner with business units to understand requirements and deliver AV / collaboration solutions tailored to their needs.
Manage end-to-end project deployments including planning implementation testing and handover to operations teams.
Coordinate vendor resources and oversee installation commissioning and acceptance testing of AV systems.
Track and report project progress risks and dependencies to business and IT leadership.
Ensure that deployments align with enterprise architecture standards and deliver measurable business value.
Ensure that deployed solutions adhere to compliance data retention and security requirements.
Maintain project documentation including designs SOPs and audit-ready system inventories.
Collaborate with compliance and governance teams to ensure readiness for regulated environments.
Train and support business unit teams on new AV / collaboration technologies to ensure smooth adoption.
Use analytics platforms (Vyopta Vantage) to monitor system health and optimize room performance.
Deliver post-deployment feedback loops with business units to measure adoption satisfaction and improvement opportunities
Work cross-functionally with IT Operations Facilities and vendor partners to ensure aligned project delivery.
Act as the technical point of contact during high-profile project deployments and business-critical events.
Mentor operations and support staff on newly deployed technologies and best practices.
Explore opportunities to automate deployments and system monitoring with scripting (PowerShell Python RESTAPIs).
Stay updated on AV collaboration and hybrid meeting innovations recommending new solutions for business needs.
Contribute to enterprise strategy by identifying future trends in AV and digital collaboration.
5 years of experience in AV engineering collaboration infrastructu re or enterprise technology project delivery.
Proven ability to design and implement AV systems for business units including hybrid and executive spaces.
Strong project delivery skills with experience managing multiple concurrent AV deployments.
Proficiency with Microsoft Teams Zoom PexIP and multi-platform interoperability.
Familiarity with AV-over-IP NDI Dante VLANs QoS and networking fundamentals.
Hands-on expertise with AV control systems (Crestron Extron) and room scheduling solutions (EMS FreeSpace).
Experience working with service management tools (ServiceNow preferred) and ITIL processes.
Excellent troubleshooting documentation and stakeholder communication skills.
Industry certifications such as CTS CTS-D Microsoft Teams Rooms Specialist Zoom Certified Integrator or Crestron / Extron certifications.
Experience delivering AV / collaboration projects in highly regulated industries such as financial services government or healthcare.
Strong vendor management skills and experience coordinating with external partners on AV deployments.
Familiarity with digital signage event production technologies or enterprise broadcast solutions.
Background in automation scripting or DevOps for AV system deployment and monitoring.
Key Skills
ASP.NET,Health Education,Fashion Designing,Fiber,Investigation
Employment Type : Full Time
Experience : years
Vacancy : 1
Engineer • New York City, New York, USA