To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.
Under the direction of the Nursing Management and in cooperation with members of the patient care team, achieves desired outcomes in the following areas: customer service, Striving for Excellence, communications, medical records management, management of medical records documentation. Specific competencies relate to each of these outcomes. The Information Associate must have the ability to work in a fast-paced, changing environment, be able to respond to unpredictable, changing situations with sound judgment and posses excellent customer service skills. The Information Associate integrates these competencies into his/her work to ensure that the patient care team works for the good of the patient and family. He/she also accepts the fact that tasks may be added or deleted to this role based on the needs of the patients we serve.
EEO/AA/Disability/Veteran
1. Screens and refers incoming phone calls and directs patients and families to ensure that accurate and timely department communication is facilitated and that the Department is represented in a positive manner.
1.1 Provides all support and clerical assistance to patients, families, staff (both departmental and hospital), and community contacts with the greatest consideration and highest regard for customer satisfaction as observed by supervisor.
2. Develops and performs a variety of duties in support of staff and enhances the efficient functioning of the department.
2.1 The Information Associate is responsible for assembling and breaking down all medical records.
3. As required by supervisor, performs related duties within the department.
3.1 Shares responsibility for inventory of all office supplies and forms to ensure efficient utilization of department resources and staff time as observed by the supervisor.
4. Demonstrates commitment to personal career growth and competency to facilitate personal growth and job satisfaction as observed by the supervisor.
4.1 Assists in the cross-training of new employees on the functions of the support staff as observed by the supervisor.
EDUCATION
Graduation from high school, including or supplemented by secretarial coursework, or equivalent training and experience.
EXPERIENCE
Two (2) to three (3) years administrative clerical experience preferably in a patient care environment. Prior computer usage required.
SPECIAL SKILLS
Excellent communications, interpersonal, coordinative, and organizational skills. Ability to read computer screens, forms, and other documents and follow written and oral instructions. Ability to write clearly and legibly. Ability to make simple mathematical computations. Substantial keyboarding skills. Ability to work in a fast-paced, changing environment. Ability to respond to unpredictable, changing situations and needs (including clinical crises on the unit and otherwise stressful situations and interactions) with sound judgment and excellent customer relation skills.
PHYSICAL DEMAND
No special conditions.
YNHHS Requisition ID 175735
Information Associate • New Haven, CT, US
Lancesoft is seeking an experienced CT Tech for an exciting Travel Allied job in Torrington, CT.Shift: 5x8 hr days Start Date: 04/20/2026 Duration: 12 weeks Pay: $3486 / Week.Shift: 1st shift (7a-3...[internal_linking.show_more]
Interim Associate Chief Information Officer (CIO).Top-tier organization in the consumer services industry.The Company is seeking an Interim Associate CIO to take on a critical infrastructure leader...[internal_linking.show_more]
DataAnnotation is committed to creating high-quality AI.Join our team to help train the next generation of AI while enjoying the flexibility of remote work and the freedom to set your own schedule....[internal_linking.show_more]
You play a major role in how our customers feel when they leave the store.You might be the first, last, and sometimes only associate a customer interacts with.That's why it's so important to smile,...[internal_linking.show_more]
Take part in The American Survey and earn $1000 via CashApp.You’ll complete simple online surveys and share your honest opinions.No prior experience needed – just a smartphone or computer and inter...[internal_linking.show_more]
CLA is a top 10 national professional services firm where our purpose is to create opportunities every day, for our clients, our people, and our communities through industry-focused wealth advisory...[internal_linking.show_more]
The Associate Director plays a pivotal role in shaping the strategic direction and execution of the Quinnipiac University Poll.Working closely with the Director, this position ensures the applicati...[internal_linking.show_more]
Your job as a trusted member of the compliance team is a critical one at Procyon through supporting the CCO in overseeing Procyon’s Compliance Program.This is accomplished by proactively reviewing ...[internal_linking.show_more]
Working at Yale means contributing to a better tomorrow.Whether you are a current resident of our New Haven-based community, eligible for opportunities through the New Haven Hiring Initiative, or a...[internal_linking.show_more]
New Haven, Connecticut, United States.X Facebook LinkedIn Email Copy.Empower your Future at the Nation's Largest Independent Electrical Distributor!.USESI), we combine over 100 years of expertise, ...[internal_linking.show_more]
AlliedTravelCareers is working with Prime Time Healthcare to find a qualified CT Tech in Indianapolis, Connecticut!.Now Hiring: Allied Healthcare CT - Indianapolis, IN.Contact us for Pay Informatio...[internal_linking.show_more]
Join Our Team as a Work-From-Home Data Entry Research Panelist!.Are you ready to earn money from the comfort of your own home? This exciting opportunity is perfect for anyone with a variety of skil...[internal_linking.show_more]
Associate Director, Field Force Effectiveness and Data Management New Haven, CT (Northeast Preferred) Overview Position summary and responsibilities as described by Invivyd’s Field Force Effectiven...[internal_linking.show_more]
We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience.At CVS Health, you'll be surrounded by passionate colleagues who ...[internal_linking.show_more]
The Assistant Vice President of Information Security Operations is a proactive leadership position responsible for the design, execution, planning, budgeting, protection, monitoring, and integratio...[internal_linking.show_more]
AlliedTravelCareers is working with Prime Time Healthcare to find a qualified CT Tech in Ticonderoga, Connecticut, 22015!.Now Hiring: Allied Healthcare CT - Ticonderoga, NY.Contact us for Pay Infor...[internal_linking.show_more]
Want to make extra money on YOUR schedule? Join our exclusive list of research study participants and .Perfect for anyone seeking remote, part-time, or temporary work, these opportunities require ....[internal_linking.show_more]
Location: Milford, Connecticut Job Summary: The Sales Associate will be responsible for supporting the Store Leadership Team to achieve all company goals and initiatives.The Sales Associate will mo...[internal_linking.show_more]
