Senior Director Product and Strategy

Senior Director Product & Strategy Associations

Location : Austin TX (Hybrid 3 days / week onsite)

Compensation : Competitive base bonus benefits

About Us

Togetherworkis a $250M recurring revenue SaaS business with over 33 software applications serving 12 vertical markets. We exist to help communities organizations and businesses thrive by delivering software solutions tailored to their unique needs.

With our new headquartersonSouth Congress in Austin TX we are entering an exciting phase of growth. We work hard and play hard. We love our customers we innovate with purpose and wewontstop untilwevedelighted every client across the diverse ecosystem we serve.

About This Role

Togetherworkis seeking a Senior Director Product & Strategy to lead our Associations sub-vertical through a phase of significant modernization customer stability improvement and platform migration.

This is a high-impact leadership role responsible for the health performance and future direction of the Association products portfolio. The Senior Director will work cross-functionally across Engineering Revenue CX Operations and Finance to drive roadmap execution ensure successful customer migrations and deliver measurable outcomes in growth retention and product quality.

Youlltranslate strategy into disciplined executionproviding clarity governance and collaboration while ensuring that results are visible measured and trending in the right direction. This role is ideal for a product leader who thrives in operational rigor embraces complexity andmaintainsa deep customer-first mindset.

What Youll Do

• Lead product migration strategies and execution for Association products ensuring smooth transitions and minimal churn.
• Govern roadmap delivery prioritization and resource allocation to ensure customer stability and continued product modernization.
• Partner with Engineering Revenue and CX to diagnose issues manage risks implement countermeasures andmaintainalignment across teams.
• Support the VP in preparing business cases financial models and proposals for leadership and company-level review.
• Host quarterly customer webinars and publish transparent roadmap and migration updates.
• Represent the product line in monthly and quarterly business reviews (MBRs / QBRs) reporting on performance risks and opportunities.
• Serve as the near-final escalation point for major customer issues driving resolution before ELT involvement.
• Analyzecompetitorand market trends; collaborate with Pricing Strategy to refine packaging andoptimizepositioning.
• Coach and develop Product Managers Product Owners and cross-functional contributors within the Association product organization.
• Promote and modelTogetherworksleadership principles : operational rigor transparency professionalism and accountability.
• Champion responsible use of AI and analytics to improve forecasting decision-making and delivery efficiency.

What Youll Bring

Why This Role

Impact : Lead the modernization and stability of a critical product sub-vertical servingassociationcustomers across North America.

Challenge : Manage complex migrations high-stakes customer expectations and multi-team execution requirements.

Ownership : Directly shape roadmap outcomes operational rigor and customer experience across your portfolio.

Collaboration : Work side-by-side with Engineering Revenue CX Operations and executive leadership to deliver company-defining results.

Compensation & Benefits

Base Salary : Competitive

Bonus : Performance-based

Benefits :

Inclusion and Diversity

Togetherworkis an Equal Employment Opportunity Employer. We value diverse backgrounds experiences and perspectives. Employment decisions are made without regard to race color religion gender gender identity sexual orientation disability veteran status age national origin or any other protected category under applicable law.

CCPA Disclosure Notice : Click Here

Required Experience :

Exec

Key Skills

Business Development,Marketing,Pricing,Analysis Skills,Research Experience,Project Management,Research & Development,Strategic Planning,Financial Modeling,Leadership Experience,Management Consulting,Analytics

Employment Type : Full Time

Experience : years

Vacancy : 1