Senior Director Product and Strategy

Senior Director Product & Strategy Associations

Overview

Product & Strategy Leaders are the quarterbacks of their business accountable for product stability growth profitability customer experience and full partnership with our Engineering Revenue and Operations counterparts theyare responsible forleading their portfolios with purpose precision and pride.

We are raising the bar. Expectations are high because our customers and the markets we serve deserve nothing less. These roles require an exceptional blend of strategic thinking operational rigor and relentless workis the norm not for recognition but for the greater good of our customers and the long-term health of our company.

Each leader owns a defined portfolio and ensures its health trajectory and outcomes are visible measured and trending in the right direction. When results are off track they act swiftly diagnosing root causes aligning cross-functional partners deploying countermeasures and escalating to the ELT when required.

Success in these roles depends on collaboration. Product & Strategy leaders partner deeply with Finance Revenue Engineering CX Operations Legal and Pricing Strategy. They engage directly with customers represent the company externally and anchor decisions in data empathy and accountability.

Beyond their portfolio each leader contributes to the strength of the entire Product & Strategy organization. They step up for cross-functional projects model professionalism and engage in healthy debate with positive intent and transparency. They understand that sometimes the best outcome for the company is enabling another portfolio to win.

We are a team that learns fast adapts faster and embraces innovation especially through the responsible use of AI to enhance our efficiency insight and customer impact. Together we are shaping the future of our markets our company and our customers success.

At the Senior Director level this means translating strategy into disciplined executiondriving measurable impact whilemaintainingtransparency collaboration and operational excellence.

Role Summary

Leads theAssociationsub-vertical focused on platform migrations retention and modernization. Responsible for delivering customer stability while driving future-state improvements aligned to the broader Associations Fraternal and Nonprofit portfolio.

Scope & Strategic Focus (OLPIS-Aligned)

• Leads : Roadmap migration execution and Tier 34 initiatives.
• Partners : With Engineering Revenue and CX on migration plans and preparation of proposals for company-level reviews.
• Supports : VP with portfolio data and updates for ELT review.
• Informed : Communicates progress risks and countermeasures to key stakeholders.

Span of Leadership & Influence

Product Managers Product Owners Delivery Manager Contractors.

Key Responsibilities

Strategic & Financial Accountability

Customer & Market Engagement

Leadership & Team Development

Key Metrics / Success Measures

Travel Expectations

25% for leadership meetings customer engagement and migration planning sessions.

Standout Skills

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Required Experience :

Exec

Key Skills

Business Development,Marketing,Pricing,Analysis Skills,Research Experience,Project Management,Research & Development,Strategic Planning,Financial Modeling,Leadership Experience,Management Consulting,Analytics

Employment Type : Full Time

Experience : years

Vacancy : 1