Part time Public Safety Dispatcher

Posting Details

Posting Details (Default Section)

Posting Number:
0603060

Position Title:
Part time Public Safety Dispatcher IMMEDIATE HIRE

Position is:
Part Time

Position Type:
Staff Position (Full Time/Part Time)

Department/Ofc.:
Public Safety

Position Description:

Seeking applicants for the midnight shift (Thursday and Friday) for immediate hire. The department operates with three shifts: 7A-3P, 3P-11P, and 11P-7A Monday through Sunday. Flexible scheduling around class and work schedules, whenever possible.

*WCC tuition waiver available at hire!! You would be eligible for a WCC tuition waiver of 3 credit hours per semester upon hire. Must remain employed for the entire semester in order for tuition waiver to be applied.

Why Join WCC?

• A welcoming environment for our students, faculty & staff
• WCC tuition waiver of 3 credit hours per semester
• Retirement options and flexible schedules available
• Great Discounts at WCC's Health & Fitness Center, Barnes & Noble Bookstore and more!
• Check out our Part Time Benefits here

Position Summary:
This position is responsible for the effective and efficient operations of the Public Safety Department's communication center. The Public Safety Dispatcher answers the telephone and in person requests for service and transmits those requests to public safety personnel. This position receives, evaluates, prioritizes and directs all incoming requests of the campus community, general public and the staff of the department. They are responsible for the timely activation of Tornado and Active Shooter Protocols to include emergency messages as they pertain to the safety of the campus during events of natural disaster, medical emergencies, hazardous material threats, and in-progress or delayed reporting of criminal behavior.

Essential Job Duties and Responsibilities:
• Provides first level contact with the campus community and general public by processing telephone and walk-in requests for service.
• Evaluates each request received and determines the proper response and carries out such response by dispatching the proper Public Safety staff supported by the proper emergency public safety service as needed.
• Monitor the Access Control system for alarms and formulate the proper response as needed.
• Initiate campus wide Tornado and Active Shooter Protocols and other Emergency Notifications.
• Perform remote locks and unlocks of doors campus wide as requested.
• Monitor CCTV system and record incidents for law enforcements as needed.
• Accurately document all calls and requests for service.
• Manage the accurate collection, storage and disposal of lost and found property services for the campus.
• Maintain and manage databases.
• Regular attendance on campus is required for this position.
• Other duties as assigned.

Hours/Schedule:

• This position will work varying hours between 20-24 hours per week. The department operates with three shifts: 7A-3P, 3P-11P, and 11P-7A Monday through Sunday. Flexible scheduling around class and work schedules, whenever possible.
• May be required to respond to campus in an emergency situation during off-duty time periods.
• This position is required to work holidays and all college closure days, regardless of weather

Physical Demands:
• Required to wear a uniform.

Minimum Qualifications:

Minimum Required Knowledge, Skills and Abilities:
• High School diploma or GED equivalent.
• Minimum age of 18 years or older.
• One (1) year full time work experience; public safety/police dispatch environment preferred.
• Strong interpersonal skills to deal effectively with students, faculty, staff and public safety agencies.
• Required to maintain a high level of honesty and integrity.
• Ability to operate a multiple line telephone system.
• Ability to multi-task.
• Ability to interview persons requesting service in a manner that solicits all pertinent information regarding the situation being reported, with the ability to communicate that information to staff person(s) in the field.
• Ability to appropriately handle confidential material and information.
• Ability to organize and prioritize work responsibilities.
• Ability to follow complex directions, record information and accurately communicate verbally.
• Must pass conditions of a background investigation.

Preferred Qualifications:

Posting Date:
03/22/2024

Closing Date:

Open Until Filled
Yes

Special Instructions to Applicants:

Our college strives to make a positive difference in people's lives through accessible and excellent educational programs and services.

Washtenaw Community College seeks to recruit and retain a productive workforce as a reflection of our commitment to serve our community and to build on the success of our students, faculty & staff. Washtenaw Community College is committed to creating a welcoming environment.

Washtenaw Community College is an Equal Opportunity Employer.

Salary/Hourly Rate:
$18.02

Salary Comments:

2025 - 2026 Wage Rate