Clinical Manager of Emergency Services - 3rd shift

Job Description

Job Description

Description :

Zepf Center has been serving the Lucas County community for over 50 years. We are the leading provider of behavioral health and substance use disorder services in Northwest Ohio. Services include adult and child psychiatric, substance abuse, case management, residential, Crisis Care, and therapy programs, as well as career development and wellness services. Zepf Center also offers primary care medical services to our patients to contribute to their continuum of care. Zepf Center is a trauma-informed agency and environment for both patients and staff.

We are currently seeking a full-time Clinical Manager of Emergency Services. The manager will work under the supervision of the Sr. Director of Crisis Services and be responsible for providing clinical and administrative leadership to the emergency services team. The Clinical Manager is responsible for implementing client services that address Zepf Center mission and are provided in a manner consistent with the organization’s vision and values.

Hours : Monday through Friday night shift flexible hours, one weekend every 6 weeks, one holiday annually, on call as assigned.

Essential Duties include but are not limited to :

• Monitors provision of Care Coordination services including ensuring the program fully meets and exceeds the ODMH and CARF requirements.
• Oversees all care coordination areas of comprehensive care management, care coordination, health promotion, comprehensive transitional care and follow up, individual and family supports and referrals to community support services.
• Provides direct supervision to Care Coordination team at various Zepf locations
• Oversees orientation and training of new employees and ensures all appropriate paperwork pertaining to onboarding is complete and submitted on a timely basis.
• Works in conjunction with the Director to determine, establish, and maintain appropriate staffing levels to ensure adequate coverage of the facility and program.
• Develops agenda and conducts team meetings.
• Be eligible to become a Health Officer and provide risk assessments in community.
• Manage the day-to-day operations of the Care Coordination program including budget formation and maintenance, purchase requisitions, and adherence to contracts and formal agreements.
• Responsible for developing, implementing, evaluating, and enhancing Care Coordination services to meet the needs of consumers, families, funding sources, and other interested parties.
• Builds effective relationships with community partners that enhances the overall health of clients enrolled in the Care Coordination. Makes and receives referrals, processes case assignments, assures staff assigned to clients are delivering high quality services.
• Oversees the team in development and monitoring of person-centered care plans and progress towards outcomes.
• Acts as agency representative of the Crisis Services program to the broader health care community including Medicaid Managed Care Plans, hospitals, and all other service organizations.
• Fosters program development through ongoing marketing initiative.
• Coordinates or facilitates hands off as face-to-face interaction between providers to exchange information.
• Compliance with all documentation and productivity standards, certifications, and licensing standards.
• Provide on-call supervisory support and on-site supervisory coverage for the Client Services Division as required. Works with the team members in a care management capacity, including coordinating and collaborating with the team members, psychiatrist, EPCC, nursing, and other healthcare providers regarding services.
• Perform other duties as assigned.

Supervisory Responsibilities :

Serving the Zepf Center in Management is a privilege. You represent the agency in a high level, and responsibly direct staff and policy. You are a constant example for our agency motto : Hope Begins Here. Specific / Individual Competencies :

Professional leadership, management abilities and qualifications to work effectively with other managers, co-workers, and supervisees.

Requirements : Qualifications

Those eligible to drive company vehicles must have a valid driver's license and be eligible for coverage as defined by the agency commercial insurance carrier. Those who drive personal vehicles in the course of business must be able to provide proof of insurance.

EOE / M / F / D / V / SO