Administrative Assistant

Platinum Fundraising is growing and looking for an organized, detail-oriented Administrative Assistant to support our VP of Sales and the Founder with day-to-day administrative and coordination tasks related to the managing franchisee accounts.

This full-time, in-office position is ideal for someone who thrives on structure, enjoys managing details, and takes pride in creating smooth, efficient systems. You'll play a key role in supporting leadership, maintaining accuracy in reports and communications, and helping ensure that our franchisee relationships run seamlessly.

The role requires exceptional organizational skills, professionalism, attention to detail, and the ability to manage multiple priorities in a deadline driven environment. The ideal candidate will have experience supporting executives and maintaining efficient administrative processes with a high level or accuracy and discretion.

About Us

At Platinum Fundraising, we help schools and organizations raise funds for what matters most. We take pride in combining professionalism with heart, offering a supportive, upbeat environment where great work and great energy go hand in hand.

Essential Duties and Responsibilities

• Provide direct administrative support to the VP of Sales and Ownership.
• Reassign lead status in CRM (Vanilla Soft)
• Review and verify contracts submitted by Fundraising Specialists for accuracy and completeness
• Follow up on survey responses that score below a 10 to ensure exceptional service recovery.
• Draft and post thoughtful, professional responses to Google reviews.
• Review form submissions and verify coverage map and location details.
• Identify the closest store for partial county territories.
• Ensure no emails are sent to inactive areas.
• Track leads provided by franchisees and collect regular updates from Fundraising Specialists
• Monitor new territory sales and assist in developing a tracking system to capture new market activity.
• Maintain organized records, files, and reports as needed.
• Communicate professionally and effectively with internal staff, franchisees, and leadership.

Requirements :

Who Thrives Here

You'll fit right in if you're the type who color-codes your to-do list, notices the little details others might miss, and enjoys being the calm, dependable person who keeps everything running smoothly. You're upbeat, reliable, and bring both heart and precision to everything you do.

Compensation and Benefits

Job Type : Full-time

Benefits :

Education :

Experience :

Ability to Commute :

Ability to Relocate :

Work Location : In person