Stars and Quality Programs Manager

Stars and Quality Programs Manager

You're a collaborative professional, driven by the potential to make a meaningful impact in healthcare. The challenges of healthcare don't deter youinstead, you see them as opportunities to find innovative solutions that benefit the partners, people, and communities we serve. Honest Health's commitment to purpose, innovation, communities, and kindness resonates with you, inspiring you to bring commitment, creativity, and compassion into your work. You're ready to join a team focused on reimagining primary care for a healthier future that benefits all.

Does this sound like you? If so, we should talk.

Who We Are

At Honest Health, we believe in purpose and partnership to lead the transformation in primary care. Our team of healthcare experts and clinicians collaborates with a range of stakeholdersfrom health systems, physician organizations, and payers to providers, practices, and patientsto deliver innovative solutions that elevate care, control costs, and support long-term health. Guided by our core values, we're creating a value-driven model that creates lasting benefits for everyone, now and into the future.

For us, that's just an honest day's work.

Your Role

The Stars and Quality Programs Manager will act as a subject matter expert on Medicare Advantage, MSSP, and ACO REACH quality metrics and performance strategies to drive success on supporting high-quality care for patients in Honest's partner organizations. The Stars and Quality Programs Manager will be responsible for developing the action plans to help our providers reach their quality goals and implementing the established plans across the field teams and practice partners. The Program Manager will also oversee day-to-day quality relationship with our provider partners, provide quality training to field teams and practice partners, and drive performance in ensuring quality gap closure.

Primary Functions of the Stars and Quality Program Manager Include :

• Assist with the design, development and implementation of partner specific quality workplans to ensure optimal performance.
• Assist with the development and implementation of initiatives to address care gaps, improve patient outcomes, and drive quality performance for each contract.
• Collaborate with internal team members to ensure optimal Consumer Assessment of Healthcare Provider & Systems / Health Outcome Surveys (CAHPS / HOS) performance.
• Lead partner meetings with quality performance updates, inform on initiatives, and provide recommendations.
• Collaborate cross-functionally to ensure the quality team meets deliverables for our partners, communicate risk / known barriers to leadership, and provide guidance to improve measure performance.
• Monitors key performance indicators (KPIs) and intervene as needed. Escalate issues where performance falls outside of expected levels.
• Perform other related responsibilities as assigned.

How You Qualify

You reviewed the Who You Are section of this job posting and immediately felt the need to read on. This makes you a match for our innovative culture. You accept things change quickly in a startup environment and are willing to pivot quickly on priorities.

The base pay range for this role is $84,200.00 - $96,800.00. Compensation takes into account several factors including but not limited to a candidate's experience, education, skills, licensure and certifications, and organizational needs. Base pay is just one piece of the total rewards program offered by Honest. Eligible roles also qualify for short-term incentives and a comprehensive benefits package.

How You Are Supported

Full time team members may be eligible for :

Competitive Compensation

Comprehensive Health and Wellness Benefits

Work-Life Balance

Professional Development

Family-Friendly Policies

Collaborative and Purpose-Driven Environment

Additional Perks

Join us and experience a rewarding career where your contributions are valued and your growth is supported.

Honest Health is committed to ensuring fairness, opportunity, strong teams, and full integration of team members into the organization. We take proactive steps to ensure all applicants are considered for employment based on merit, without regard to race, color, religion, sex, national origin, disability, veteran status, or other legally-protected characteristics.

Honest Health is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process should email talent@honesthealth.com for assistance. Reasonable accommodation will be determined on a case-by-case basis.

Honest Health values a secure and transparent recruitment process. We contact candidates through our official recruiting platform, email, or text message. When working directly with candidates, Honest Health will always use an HonestHealth.com email address. Our hiring process includes a live phone call or in-person interview before any formal offer is extended.

To safeguard your personal information, Honest Health will never ask for confidential detailssuch as social security numbers, bank accounts, or routing numbersbefore making a formal offer. We will also never request financial transactions, PINs, passwords, or security access details through email, text, Venmo, or any social media platform.

We encourage all candidates to verify the contact information of individuals they interact with during the recruitment process. If you have any questions about the authenticity of a communication, please reach out to our team at talent@honesthealth.com .